Terms & Conditions:

• Room rates are on per room per night basis and subject to 10% service charge and 7% prevailing government tax.
• Free breakfast is included (maximum 2 persons per room).
• For Club room types, Club benefits are included (maximum 2 persons per room).
• Complimentary room stay for children under 12 years of age sharing parents' room and bedding. Extra bed/sofa bed will be chargeable.
• All reservations must be guaranteed with a credit card that is valid throughout the stay.
• All rates are subject to change without prior notice.
• We reserve the right to cancel or modify reservations, where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances contained or resulted from a mistake or error.
• Centara Hotels & Resorts reserves the rights to cancel or amend bookings if they do not follow our terms & conditions.
• Not applicable to group reservations and reservations for meetings, incentives, conventions, and exhibitions.

Cancellation & No Show Policies during Low & High Season:

• Cancellations or no shows are subject to the following policies:

- Reservations may be amended in advance without penalty (subject to room availability and new rates applied).
- Cancellations (more than 24 hours before arrival): No charge
- Cancellations (less than 24 hours before arrival): 1 night charge
- No Shows or Failure to Cancel: Charge full amount of the total cost of stay
- Shorten Stays / Early Check-Outs: Charge full amount of the total cost of stay