What can Gift Cards be used for?
This Gift Card is valid for the purchase of accommodation, spa treatments and for use in food & beverage outlets at any of the Centara Hotels & Resorts in Thailand. Please refer to a list of participating properties on Terms and Conditions.Can I buy Gift Cards online?
Yes, Centara Hotels & Resorts Gift card is available online at http://www.centarahotelsresorts.com/giftcard/How long does it take for a Gift Card to be delivered?
Gift Cards are delivered via Registered Post to recipient address which is only available within Thailand (Free of Charge).How can I activate my gift card?
Note: Delivery in Bangkok and Vicinity within 3 - 5 working days
Delivery to all other areas within 5 - 7 working days
If you buy a Gift Card from the front desk or Gift Shop at any Centara Hotels & Resorts, the Gift Card will be activated automatically and ready to use.Can I purchase Gift Cards On Behalf Of a Company?
For Online purchases, you must receive the Activation Code (4 digits) after your transaction has been completed. To activate your gift card, please contact our Customer Response Team at Tel. 0-2769 1234 ext. 6595 available Monday - Friday (09.00 - 18.00 hrs.). The Gift Card number, date of expiration and the Order Confirmation Code (4 digits) are required to activate your gift card.
Yes, please visit our website at http://www.centarahotelsresorts.com/giftcard/ and select contact us (Buy Corporate Gift Cards) or call our Gift Card Department at Tel. 0-2769 1234 ext.6595 available Monday - Friday (09.00 - 18.00 hrs).What value of gift cards?
Available in three values: 3,000 Baht, 5,000 Baht and 10,000 Baht.When will a Gift Card expire?
Your Gift Card will expire 1 (one) year from the date of purchase indicated by as the date shown at the back of your gift card.Can I add more value to a Gift Card?
No, once a Gift Card has been purchased, the value on it cannot be increased and you will need to purchase a new card for additional value.Is there anything I cannot use my Gift Card for?
Yes, Gift Card may not be used for the purchase of accommodation or other applicable services at any overseas Centara Hotels & Resorts property.Can I return purchases made with my Gift Cards?
You can check your Gift Card balance online at http://www.centarahotelsresorts.com/giftcard/ or by calling our Customer Response Team at Tel. 0-2769 1234 ext. 6595 available Monday - Friday (09.00 - 18.00 hrs).How do I get a list of transaction made with my gift card?
You can check your Gift Card Transaction History online at http://www.centarahotelsresorts.com/giftcard/, if you have any questions about a transaction please contact our Gift Card Department at Tel. 0-2769 1234 ext. 6595 available Monday - Friday (09.00 - 18.00 hrs).What should I do if my Gift Card is damaged/lost or stolen?
If you have any questions about purchasing or redeeming a Centara Hotels & Resorts Gift Card, please contact our Gift Card Department at Tel. 0-2769 1234 ext. 6595.
TERMS & CONDITIONS
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