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Restaurant Supervisor

Restaurant Supervisor

Overview

1 position(s)
Centara West Bay Hotel & Residences Doha
Food & Beverage
Doha , Qatar

Summary:

To oversee the restaurant operation and ensure that it runs smoothly. Train and supervise restaurant team members; ensure compliance with food health and safety regulations. 

 

Duties and Responsibilities:

  • Supervises team members assigned to him/her in the restaurant. 

  • Runs a courteous and efficient service operation. 

  • Supervises the service to all guests and makes sure of its high standard. 

  • Trains and develops restaurant team members, addresses any performance issues as appropriate. 

  • Strives to increase sales and uses different upselling techniques. 

  • Accepts guests` complaints, attentively listens and seeks to solve any issues. 

  • Cooperates with Kitchen team in order to maintain a high standard of food presentation. 

  • Ensures that all food dishes and beverages are prepared according to the restaurant menu before being served. 

  • Delivers warm greetings and ensures guests are appropriately accompanied to the table. 

  • On a daily basis checks the preparation and cleanliness of the restaurant before its opening. 

  • Ensures compliance with food and beverage hygienic regulations.

  • Makes requisitions, obtains authorisations and oversees correct delivery of items needed for the restaurant. 

  • Monitors inventory and ensures that all supplies and other restaurant essentials are adequately stocked. 

  • Reviews guests` surveys to develop and implement ways to improve customer service. 

 

Qualifications:

  • Minimum 2 years of experience in similar position. 

  • Good health, pleasant personality, and neat appearance. 

  • Able to maintain confidence, composure, and credibility. 

  • Excellent organisational and communication skills. 

  • Bachelor`s Degree in Hospitality or Restaurant Management. 

 

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