Centara Hotels & Resorts Corporate Social Responsibility

Supporting Sustainability

Centara's commitment to sustainability and corporate social responsibility has put the company on a path to a better, more meaningful kind of success where resources are respected, communities enjoy opportunities and support, and careers and employment are abundant for the generations to come.

Our basis for this commitment is rooted deep in Thai tradition, and we acknowledge and appreciate the fact that the strength of community, and the responsible treatment of the environment in which we all live, has a positive impact upon our business and consequently on the prosperity and security of the destinations where we operate.

Our Vision

We aspire to operate our business ethically and sustainably in a balanced manner across the entire portfolio, and are committed to integrating sustainable practices throughout our hotel operations whilst delivering excellent service for our guests.

Sustainability Mission

We are committed to operating our business to a high degree of ethical, social and environmentally responsible standards whilst providing an exceptional level of Thai hospitality. We aspire to encourage our stakeholders towards these same ideals, and we are committed to selecting environmentally friendly produce which in turn allows us to further incorporate sustainable development into our products and services. We are also committed to ensuring a respectful, safe and healthy environment for our employees.

No Gift Policy

Centara is committed to sustainable growth and success in accordance with good corporate governance considering the benefits of all parties involved in the realization of social responsibility and maintaining a policy against all forms of corruption. Therefore, we wish to ask you in refraining from giving gifts or other compensations to company personnel.

All our executives and employees would like to accept your kindness and gratitude. We are ready to perform duties with responsibility and sincerity to all relevant parties with transparency and fairness for our long-lasting business relationship.

EarthCheck benchmarking and certification

Each Centara property develops its own sustainable policy using EarthCheck benchmarking tools and then undergoes a process of collecting and submitting data to assess performance against core indicators. Once the first step is satisfactorily evaluated, including approval by an independent third-party auditor, the property is eligible for Bronze status.

Next comes the focus on continuity and the sustaining of initiatives and performance, and in this way the property progresses up the certification ladder.

Each year, the individual properties are assessed against key performance areas. When they pass, the property is certified to the appropriate level: Silver for the one to four years of continuous certification, Gold for five to nine years, and Platinum for ten and above.

If any inquiry on our sustainability, please email at inquirysustainability@chr.co.th