Meetings, Conferences and Exhibitions
Weddings, Commitment Ceremonies and Renewal of Vows
Gala Dinners, Company Retreats, Award Ceremonies , Incentives, Concerts and Team Building
Book online at centarahotelsresorts.com and we guarantee you will receive the best available rate. This means you can go ahead and make your reservation knowing that you will get the best price. In the unlikely event that any other website offers the same booking at a lower rate we will match and apply an further 10% discount to the final booking price.
The competing rate on another website must be for the same hotel or resort, identical dates, same room category, same number of guests, in the same currency and must be available for booking on the Internet and available to the general public.
Read our Terms and Conditions then submit a completed Online Claim Form. Evidence in the form of a full website address or screenshots must be submitted.
Submit your completed online claim form within 24hrs of booking and 72hrs before arrival at the hotel or resort. We will respond via e-mail within 72hrs during our normal business hours, (Monday–Friday, 08:30–18:30 (ICT)). If you submit you claim form outside of these hours, it will be processed the following business day.
The form below will guide you through the process of submitting a Best Rate Guarantee claim. Best Rate Guarantee claims must be submitted within 24 hours following your reservation. For last minute booking, please submit the Claim Form at least 72 hours before you arrival at the hotel. We will respond to your claim within 72 hours during normal business hours (Monday to Friday, 8:30am 6:00pm ICT – Indochina Time). All fields marked with an asterisk (*) are mandatory.
We will respond to you within 72hrs during normal business hours, Monday to Friday, 08:30 – 18:00 (ICT). If you have not received a response after 72hrs please contact firstname.lastname@example.org You will receive an email confirmation of your application to the email address you supplied on the form. If you haven't received please check your SPAM or Junk folder before contacting us.
Please use another booking confirmation number