FAQs
Room service is available during 11.00 – 22.00 hours.
Yes. Complimentary Wi-Fi is available throughout the resort.
Yes. Free parking is available for resort guests.
Yes. Laundry and dry-cleaning services are available. Charges will be applied.
Yes. Beach towels are available for guest use.
Yes. The resort can assist with booking tours, island trips, sightseeing activities, and transport arrangements.
Yes, elevators are available in all buildings.
The resort offers accessible pathways in many areas. Guests with accessibility requirements are encouraged to contact the resort in advance so we can assist with suitable arrangements.
Standard check-in 15.00 hrs and check-out 12.00 hrs times apply. Please contact the resort directly for confirmation.
Early check-in and late check-out requests are subject to availability and may incur additional charges.
The resort accepts major credit cards and cash payments.
Yes. A security deposit is required upon check-in. The deposit amount is THB 1,500 per room per night. This is used to cover incidental charges or any damages during the stay. If no additional charges or damages are incurred, the deposit will be fully refunded. For credit card deposits, the refund will be processed back to the guest’s card within approximately 7 days after check-out, depending on the issuing bank’s processing time.