FAQs
What is your cancellation policy?
Cancellation policy depends on the booking rate and channel. Please refer to your booking confirmation for details.
Is smoking allowed at the resort?
Smoking is only permitted in designated smoking areas. Smoking is not allowed in all guest rooms.
Is Centara Karon Resort Phuket pet-friendly?
Pets are not permitted at the resort.
How can I travel around Phuket from the resort?
Guests can travel around Phuket by taxi, tuk-tuk, ride-hailing apps, or private car arrangements. The resort can assist with transport and tour bookings.
Can the resort arrange taxi or private transport?
Yes. Our concierge team can assist in arranging taxis, private transfers, and sightseeing transport.
Can the resort arrange island tours and excursions?
Yes. Guests can book island tours such as Phi Phi Islands, James Bond Island, and Phang Nga Bay through the resort tour desk.