FAQs
Early check-in and late check-out requests are subject to availability and may incur additional charges.
The resort accepts major credit cards and cash payments.
Yes. A security deposit of THB 1,500 per room per night is required upon check-in. If no damages or additional charges occur during the stay, the deposit will be refunded. For credit card transactions, refunds are processed within approximately 7 days after check-out, depending on the issuing bank.
Cancellation policy depends on the booking rate and channel. Please refer to your booking confirmation for details.
Smoking is only permitted in designated smoking areas. Smoking is not allowed in guest rooms.
Pets are not permitted at the resort.
Guests can travel around Phuket by taxi, tuk-tuk, ride-hailing apps, or private car arrangements. The resort can assist with transport and tour bookings.
Yes. Our concierge team can assist in arranging taxis, private transfers, and sightseeing transport.
Yes. Guests can book island tours such as Phi Phi Islands, James Bond Island, and Phang Nga Bay through the resort tour desk.