Centara Watergate Pavilion Hotel Bangkok

Our Guests' Experiences

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  mamai26 wrote a review Feb 2025

  Singapore, Singapore . 0 contributions

  

  Easy Assessable

  Booked 2 rooms for 4 nights stay. Front office n concierge staff are very friendly n helpful. Hotel location is good n strategic. Walking distance to a few malls.

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  Date of stay : January 2025
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  lqsg wrote a review Jan 2025

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  Caring and professional team capable of helping with medical emergencies

  The hotel staff team stationed at the ground floor lobby, and 9th floor reception desk and lift area from 25-29 Jan 2025 was really caring and professional. After we explained to the hotel staff at the lobby about my mother's injured leg and requested for a wheelchair, the staff promptly fetched it within just a minute, helped wheel her up to our room, and advised us on what was the nearest hospital. After we called the reception asking for medical help, the manager showed up outside our room to explain our options- to call a doctor to come to the hotel from the hospital, which would take about an hour, or cab to the hospital which would take just 5-10min - and got his team to help us call a Grab when we were ready. The staff also gave us a taxi card stating the Grab price before we boarded the car, which helped with our travel insurance claim (since the Grab/ taxi driver said they couldn't issue us a receipt). When we came back, the staff promptly fetched a wheelchair and helped wheel her up to our room again. The next day when we went down for hotel breakfast at the 9th floor, and the following day when we left the hotel to go out, the staff whom we passed by all asked to check in with my mother if she was feeling better. A really caring team that made the otherwise inconvenient experience a much more pleasant one and showed us the best of Thai hospitality!

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  Date of stay : January 2025
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  Brenda W wrote a review Jan 2025

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  Friendly staff and great location

  Staff are very friendly and helpful. Room is clean. Location is awesome and very convenient. Night market is just down the street, Central World and Platinum mall is within walking distance. I will stay here again if I visit Bangkok.

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  Date of stay : January 2025
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  dannisboo2001 wrote a review Jan 2025

  . 0 contributions

  

  Nice comfortable bed & pillow

  Big spaces room . Clean room, house keeping was good. If have a swimming pool will better. Overall a pleasant hotel to staying.

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  Date of stay : January 2025
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  kaytan01 wrote a review Jan 2025

  . 0 contributions

  

  location

  located near the morning market and platinum mall for shoppers. Also near Big C and Central World. many small famous eateries nearby.

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  Date of stay : January 2025
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  momowcm wrote a review Jan 2025

  Johor Bahru, Malaysia . 0 contributions

  

  Super good hotel

  I was thoroughly impressed with the outstanding service, meticulous cleanliness, and prime location of the hotel. Highly recommend for both business and leisure stays.

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  Date of stay : January 2025
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  laukweemeng wrote a review Jan 2025

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  Short trip to BKK

  Good hotel. Good trip.com booking. Centers Watergate Pratunam hotel is good, near to city area, walking distance.

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  Date of stay : January 2025
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  sikbatullah wrote a review Jan 2025

  Ao Nang, Thailand . 0 contributions

  

  Centara Stay

  Queried if the room can be decorated and they not only decorate the room but also upgraded it. Quality of service was top notch. Complimentar water was delivered within minutes of requesting it. Would definitely stay again.

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  Date of stay : January 2025
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  ptpm468 wrote a review Jan 2025

  Mangalore, India . 0 contributions

  

  Excellent location & spacious rooms

  It’s located in area near to many shopping centres, many good indian restaurants nearby . Breakfast had indian menu. Deluxe Rooms are spacious

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  Date of stay : December 2024
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  davidric13 wrote a review Jan 2025

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  Nice staff

  Vacation and spend our new year there at the top roof we have fun and enjoy party there and all the staff very nice . Specially Mr. Buntham Phaisansudthidirn

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  Date of stay : December 2024
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  jo_c_chia wrote a review Dec 2024

  . 0 contributions

  

  Best stay in Bangkok

  The room is very cosy and the staff are very friendly and polite. Will definitely come back again. Good location as it is near the shopping area.

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  Date of stay : December 2024
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  Aliff T wrote a review Dec 2024

  Singapore, Singapore . 0 contributions

  

  Wonderful hotel experience!

  Great location to stay in the heart of Bangkok. Walkable distances to most major shopping areas. Night market was just a stone throw away. Would return and stay here again, if given the opportunity.

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  Date of stay : December 2024
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  fiyzaray wrote a review Dec 2024

  Singapore, Singapore . 0 contributions

  

  Highly Recommended Hotel in BKK

  Had the best 4 nights stay at this hotel! The location, the convenience, the friendly & helpful staff, the clean & spacious rooms! Love love love our stay. Totally worth it!!

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  Date of stay : December 2024
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  Kelly L wrote a review Dec 2024

  Singapore, Singapore . 0 contributions

  

  Good

  Nice stay and experience with this hotel 😆😆 initially thought will be difficult to find this hotel but turns out to be ok. There is a night market within 5 mins walks from hotel

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  Date of stay : December 2024
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  JudyT1580 wrote a review Dec 2024

  Singapore, Singapore . 0 contributions

  

  Pleasant Stay

  It was a pleasant stay at Centara Watergate. The service crew were all friendly and helpful during our stay. Room was clea. Location was convenient. Near to Platinium Mall, Pratunam Morning Market, CentralWorld Mall and Big C. Walking distance to BTS and Metro Station as well.

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  Date of stay : December 2024
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  SooHyunJjj wrote a review Dec 2024

  Singapore, Singapore . 0 contributions

  

  Great Location, Clean rooms and Great Service Staff

  Our family of five had a wonderful stay with connecting rooms. We truly appreciate the team arranging an early check-in for us and the thoughtful birthday surprise for one of my children. The staff were incredibly friendly and attentive, especially the concierge team upon our arrival. Overall, the service provided by the staff was excellent. There were some stains on the washroom countertop that appeared permanent and couldn't be removed. It would be great if the hotel could consider replacing them, as they give the impression of being unclean despite regular maintenance. The hotel area and rooms had a noticeable musky smell, and we hope the hotel can address this issue. Using aromatic oil diffusers might be an effective way to eliminate the odor and create a fresher, more inviting atmosphere. We did encounter some issues during breakfast. There was a wait to be seated, likely because most tables were configured for four guests, with limited options for larger groups of six. This understandably caused a brief delay for our family. It would be helpful if the hotel could reconfigure certain sections to accommodate bigger groups more efficiently. On a positive note, I observed a staff member handle a challenging situation commendably. Despite a guest insisting on being seated earlier due to her bus schedule, the staff member managed the situation professionally without granting special privileges. Being fair to those who are waiting in the queue. The breakfast spread was almost the same throughout our stay, with only two or three dishes changing daily. However, the selection was overall sufficient and satisfying. The hotel location is excellent, within walking distance to Palladium Mall, Platinum Mall and wholesale market, Central World, Big C, etc, making it very convenient for shopping and dining. Overall stay is great and I would highly recommend the hotel with their great service and location.

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  Date of stay : December 2024
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  carenetoh wrote a review Dec 2024

  malaysia . 0 contributions

  

  Good location and beautiful modern artistic hotel

  Overall, we enjoyed our stay at Centara Watergate. The location is good, easy access to Pratunam market, Pavillion Fashion mall, Central World, Big C...All of the places are within 10 mins walking distance. The design of the hotel and room is modern and bright. However we don't really comfortable with the full height glass window installed in the bathroom. The curtain can only be closed from the bedroom instead of bathroom. The bed is quite soft to us especially the extra bed added into our room, the middle part has already sunken so we suffer a bit of body ache in the morning. We also enjoyed the breakfast every morning. There are quite many variety of food to choose from Asian, Indian, Chinese, Western etc. You don't need to go other place for massage. The massage shop at level 1 is good and the price is reasonable. Other than the smell at level 1 is unbearable to us, we enjoyed very much staying at this hotel during our 3 nights stay.

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  Date of stay : December 2024
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  patchuah wrote a review Dec 2024

  Singapore, Singapore . 0 contributions

  

  Nice ambience with a little surprise.

  Staffs are overwhelmed friendly. They gave a little surprise to my husband which his birthday coincidentally on the same day during our trip. They give him a card with the staffs' signature and some birthday blessing. Rooms are clean too

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  Date of stay : November 2024
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  Sightseer34666238663 wrote a review Dec 2024

  Anaheim, California . 0 contributions

  

  Great Hotel Overall

  This hotel is very good in all aspects. The manager and front desk very responsive. Service is great. The location is great. View from hotel is great. Will stay again and again when time comes.

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  Date of stay : November 2024