Our Guests' Experiences

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  nsbronlow wrote a review Jun 2022

  Denmark, Australia . 0 contributions

  

  Beautiful family room and very good service

  We chose to stay here because of the kids want bunkbed. The room is very cozy with nice view especially at the toilet where you can enjoy the bathtub with the view. We checked in very early 8-9am and we can get the room immediately. I love the welcome drink and also the little cakes plate plus the little elephant dolls. They are so cute and my girls love them. Unfortunately there aren't really swimming pool and the way yo walk to the hotel is dark and smelly. It doesn't looks cozy in daytime either. (You can walks through the mall there in stead in daytime) There are a lot of Indian, Pakistan guests and I feel its disturbing with their behaviour at the restaurant for breakfast time. They don't know how to wait gir the queue and they talk really loud plus they don't use mask at the buffet line eventhough through staffs tell them. They seem don't care about it. All the staffs are super nice. They do everything to help you and try to also make it up when something is wrong.

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  Date of stay : June 2022
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  JessnaNg wrote a review Jun 2022

  Singapore, Singapore . 0 contributions

  

  Clean and exceptional service

  Booked 3 rooms for my family and check in and check out is a bliss. I am impressed by the Metro suite and the way the hotel welcome me with wine and pastry. The service is excellent especially when they offered to lend us umbrella when it rained. Not only that, my kids enjoyed the big clean jacuzzi.

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  Date of stay : June 2022
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  Passenger39252926107 wrote a review Jun 2022

  . 0 contributions

  

  Clean & location

  very good location for shopping , connecting MRT ,BTS. Esay to get there from BKK airport train. Breakfast is good , hotel staffs are all very freindly & helpful. Fully recommended & will stay at this hotel again.

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  Date of stay : June 2022
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  afrozanaumandossani wrote a review Jun 2022

  . 0 contributions

  

  Joyful

  It was an amazing experience. All the staff members were very Cooperative and friendly. The ambiance was excellent and the quality and options of the food in breakfast was also very nice. We will definitely recommend our friends and family to stay ❤️

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  Date of stay : June 2022
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  schewck69 wrote a review Jun 2022

  Petaling Jaya, Malaysia . 0 contributions

  

  Review of recent stay @ Centara Watergate Bangkok

  Hotel room was clean and tidy, reception experience was good. The only concern is the front entrance to the hotel was kind of narrow small lane without proper signboard, If follow the signboard had to walk a big round from the back lane.

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  Date of stay : June 2022
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  yee51 wrote a review Jun 2022

  Singapore, Singapore . 0 contributions

  

  Amazing experience

  The service at hotel was top-notched, from door men to lobby staffs to room cleaning to rooftop bar staffs, excellent service provided. Location is very assessible and easy to travel with train. Will come back again.

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  Date of stay : June 2022
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  limenyu85 wrote a review May 2022

  . 0 contributions

  

  Comfortable hotel with great service staff

  Great service staff who made the experience a delightful one. Allowed for the early check in, and late check out and were always willing to offer assistance and advice Room was clean and well maintained

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  Date of stay : May 2022
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  Sherpa485285 wrote a review May 2022

  . 0 contributions

  

  Centara watergate

  Comfortable stay here. The bed was comfortable. For me the location felt just a bit out of the way but I enjoy walking so no problem. Breakfast was good. Plenty choice and tasty. The usual issue with the majority of buffets the food could have been hotter ,a small negative . Overall a good couple of days and I would stay here again for the price paid .

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  Date of stay : May 2022
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  Daydream762240 wrote a review Apr 2022

  . 0 contributions

  

  Perfect stay in the center of Bangkok

  We used to stay in the Centara Watergate Pavillion everytime when we are in Bangkok. The haose is clean, comfortable, perfect area for our business, well equiped and with a very friendly helpful and polite staff. Security measures in Covid-times let us feel save. anyway we'll be back.

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  Date of stay : March 2022
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  OSwander wrote a review Mar 2022

  Singapore, Singapore . 0 contributions

  

  Perfect choice for those arriving in Bangkok

  I stayed at Centara Watergate Pavillion for 1 night as part of my Test & Go program while entering Thailand. The reservations team was quick and prompt in replying all emails regarding the required documents, and the process was much smoother and fast than expected thanks to their assistance. Everyone from the airport representative who met me at the airport, to the driver, and staff on arrival were all professional and friendly. The room was spotlessly clean with all the needed amenities, and the 1 meal included was served hot and tasty - a perfect pick me up after a long day of travelling. I'd like to give special thanks to K. Nicky and K. Champ from the front desk / reception team, who assisted me with all my enquiries, during my stay and even before checking out. They are a perfect example of why Thai hospitality is so well known worldwide. Both of them were friendly, kind and knowledgeable - able to provide information about the city and the process for Test & Go. I'd definitely return to the hotel just for them!

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  Date of stay : March 2022
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  blinkywhity wrote a review Mar 2022

  Bangkok, Thailand . 0 contributions

  

  Good choice in budget price

  Overall I am satisfied this hotel despite it seems budget hotel compared to other Centara hotel group. Room look a bit old and a bit too less light. However, room is clean. Good service. Reasonable price. Good location to access Siam/Central World/Paragon.

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  Date of stay : March 2022
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  simonsukvit wrote a review Feb 2022

  Bangkok, Thailand . 0 contributions

  

  Excellent Remembrance.

  English to be improved for servicing staffs. More choices of foods, once there is a house keeping Male who left my Ice with the ICE Container uncovered outside my room chair top, very risky especially this Pandemic period. Spotted twice medium size cockroaches in the bathroom. Hope the aboved mentioned can by improved. Best Regards.

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  Date of stay : February 2022
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  winniec667 wrote a review Feb 2022

  Hong Kong, China . 0 contributions

  

  Day 1 quarantine stay

  Staff is very accommodating and was a pleasant stay but will be great if they can be more responsive with email as I had to chase them up via different medium a few times. Great location and breakfast is tasty. Arrived mid night but was still given the Valentine’s Day surprise on arrival. Would recommend to stay!

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  Date of stay : February 2022
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  supawan010782 wrote a review Oct 2021

  . 0 contributions

  

  Alternative quarantine

  My impression started from the booking procudure. I contact them through facebook page. They were so fast in response n give me full detail of everything about booking n travel document. there were no problem at all with my changes of booking. The staff at the airport was very well organized. Each guest had their own pick up van seperately. The check in procedure was very fast n they fllowed the quarantine procudure in every steps. Even i stucked in the room for 7 days, i actually enjoyed my own time. The room gave my positive vibe with light n space. The food is like homecooked food for me. If i have to do my quarantine again i will choose Centara. Well done. U never disappoint me.

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  Date of stay : October 2021
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  Phakchira A wrote a review Nov 2020

  . 1 contributions

  

  Service staff were great

  Was great .. staff are friendly and helpful . Location are good . Accommodate are valued. The front desk are quick response And willing to do service and helpful ... room cleanliness are good . Overall are great

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  Date of stay : November 2020
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  don m wrote a review Nov 2020

  . 2 contributions

  

  Quarantine in Bangkok

  Stayed at Watergate for my quarantine on entry to Thailand. The hotel could not have done much more to make my stay comfortable and successful. The food was varied and well prepared. Everything i needed to know was well managed and explained to me so that I could complete the quarantine.

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  Date of stay : October 2020
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  anc457 wrote a review Oct 2020

  London, United Kingdom . 2 contributions

  

  Great location

  Easy access to Pratunam Market, Airport Rail Link (Ratchaprarop Station), Central World, Big C Central. Courteous and helpful receptionists, following new normal security protocol- temperature check, wearing mask, and provided alcohol spray in the room.

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  Date of stay : September 2020
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  porntipa24 wrote a review Sep 2020

  . 2 contributions

  

  Stay at Centara

  Amazing stay. Attention to details are great. The entrance is a little odd. Best services. Comfortable stay and clean room. The food there is amazing and the staffs are friendly and nice. The experience there are beyond my expectations and I think you will have great experience there as well.

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  Date of stay : August 2020