We would like to reassure our guests that the health and safety or our visitors and staff is our highest priority.
In light of the novel coronavirus situation which we are monitoring closely, we are taking serious proactive measures to prevent any disease transmission.
Our employees receive extensive training in health and sanitary best practices, and that has been supplemented with additional training in coronavirus prevention based on guidelines issued by the WHO.
Heightened and thorough sanitation and prevention measures are in place throughout all our hotels.
Our hotels and resorts in Thailand are further supported by the country’s highly regarded national healthcare system — Thailand is ranked 1st in Asia and 6th in the world in World Health Security. (Source: Global Health Security Index 2019).
All booking terms remain in place and standard cancellation policies apply, with the exception of guests travelling from mainland China and scheduled to stay with us between now and 29th February 2020, for whom modification or cancellation fees will be waived.