FAQs

Question 1

What is Centara Life Government Complex Hotel & Convention Centre Chaeng Watthana?

Accepted Answer

It is a hotel and convention centre inside Bangkok's Government Complex, home to more than 50 government departments and agencies. It is built for business travellers, government delegates and MICE organisers.

Question 2

Where exactly is the hotel?

Accepted Answer

The hotel’s address is 120 Convention Centre Building, Chaeng Watthana Road, Laksi, Bangkok 10210, within the Government Complex that commemorated His Majesty King Bhumibol Adulyadej 's 80th Birthday Anniversary in 2007.

Question 3

What brand does the hotel belong to?

Accepted Answer

It is part of Centara Life, a Centara Hotels & Resorts brand. Guests can earn and redeem CentaraThe1 points for free nights, room upgrades and shopping vouchers.

Question 4

What makes a Centara Life stay different?

Accepted Answer

Guests enjoy breakfast until 4pm, 24-hour check-in and check-out, late-night noodles and complimentary local treats each day.

Question 5

What languages do the staff speak?

Accepted Answer

The team speaks English and Thai.

Question 6

Has the hotel won any awards?

Accepted Answer

The hotel has held a TripAdvisor Certificate of Excellence and Travellers' Choice Awards, based on more than 570 reviews.

Question 7

How far is the hotel from Don Mueang International Airport?

Accepted Answer

About 10 minutes by car.

Question 8

How far is it from Suvarnabhumi Airport?

Accepted Answer

Around 45 minutes by expressway.

Question 9

Is there a train station nearby?

Accepted Answer

Yes. Government Complex station (PK12) on the MRT Pink Line is on Chaeng Watthana Road, next to the complex.

Question 10

Is the train station connected to the complex?

Accepted Answer

Yes. A skywalk links the Pink Line to the Government Complex.

Question 11

Can one connect to other train lines?

Accepted Answer

Yes. The Pink Line connects to the BTS Green Line at Wat Phra Si Mahathat station and to the SRT Red Line at Lak Si station.

Question 12

Can one take the train to IMPACT Muang Thong Thani?

Accepted Answer

Yes. Muang Thong Thani station (PK10) is two stops west of Government Complex station on the Pink Line.

Question 13

Is parking available?

Accepted Answer

Yes. Hotel guests enjoy complimentary indoor parking and the convention venue can also accommodate up to 2,100 vehicles.

Question 14

What are the check-in and check-out times?

Accepted Answer

Check-in is 3pm and check-out is 12pm. Early check-in and late check-out can be requested when booking, subject to availability.

Question 15

What are the benefits of booking direct?

Accepted Answer

Booking direct includes a Best Rate Guarantee, 15% off food and drinks and early check-in or late check-out subject to availability. CentaraThe1 members also enjoy extra savings on the best public rates.

Question 16

What do I need at check-in?

Accepted Answer

Guests may be asked for government-issued photo ID and a credit card, debit card or cash deposit for incidental charges.

Question 17

Are pets allowed?

Accepted Answer

Pets and service animals are not allowed at the hotel.

Question 18

Which payment methods are accepted?

Accepted Answer

Mastercard, Visa, American Express, WeChat Pay and UnionPay are accepted for online bookings.

Question 19

Are children welcome?

Accepted Answer

Yes. Standard rooms can take 2 adults with 1 child whilst suites can take 3 adults with 1 child.

Question 20

How many rooms does the hotel have?

Accepted Answer

There are 212 rooms and suites across four types: Superior, Deluxe, Junior Suite and Premier Suite.

Question 21

How many of each room type are there?

Accepted Answer

•    Superior: 14 king and 162 twin•    Deluxe: 4 king and 28 twin•    Junior Suite: 2 king•    Premier Suite: 2 king

Question 22

How large are the rooms?

Accepted Answer

Superior and Deluxe rooms are 30 square metres. Junior and Premier Suites are 60 square metres.

Question 23

What is the Superior room like?

Accepted Answer

The Superior room has a modern 30-square-metre living space, city views, a flat-screen TV and a shower.

Question 24

What is the Deluxe room like?

Accepted Answer

The Deluxe room has clean lines, sleek wooden furnishings and cool blue accents, creating a calm, simple space.

Question 25

What is the Junior Suite like?

Accepted Answer

The Junior Suite offers 60 square metres with a soothing blue palette, dark wood, an airy living room and a king bed.

Question 26

What is the Premier Suite like?

Accepted Answer

The Premier Suite has dark wooden floors, blue accents and a 60-square-metre living area with a lounge area for relaxing after work.

Question 27

Do the suites have a separate living area?

Accepted Answer

Yes. Both suite types have a separate living and dining room, which suits longer stays and executive travel.

Question 28

How many guests can stay in each room?

Accepted Answer

Superior and Deluxe rooms take up to 3 adults, or 2 adults and 1 child. Suites take up to 4 adults or 3 adults and 1 child. Extra beds are available.

Question 29

What amenities are in the rooms?

Accepted Answer

All rooms include complimentary WiFi, a Smart TV, tea and coffee facilities and a comfortable workspace. Rooms also have individually controlled air-conditioning, a mini refrigerator, an in-room safe, a hairdryer and an IDD telephone.

Question 30

What extras come with the suites?

Accepted Answer

Guests staying in suites enjoy additional amenities including bathrobes, slippers, a vanity kit and a shaving kit.

Question 31

Do the rooms have a bathtub?

Accepted Answer

No the rooms are fitted with showers only.

Question 32

Are accessible rooms available?

Accepted Answer

Yes. Accessible rooms are available in the Superior category.

Question 33

What views do the rooms have?

Accepted Answer

Rooms offer city views.

Question 34

How many restaurants and bars are there?

Accepted Answer

There are four dining venues plus in-room dining.

Question 35

What is Bistro 4?

Accepted Answer

Bistro 4 is the all-day dining restaurant, serving Thai cuisine and international dishes. Guests can choose buffet-style dining or order à la carte.

Question 36

Where is Bistro 4 and what are its hours?

Accepted Answer

Bistro 4 is on the 4th floor and seats 350. Breakfast runs from 06:30 to 10:00, lunch from 10:00 to 14:00 and dinner from 14:00 to 22:00.

Question 37

What is MIX?

Accepted Answer

MIX is the coffee corner and bar in the lobby, serving snacks, fresh juices and light refreshments. It is also a popular spot for a casual lunch or meeting.

Question 38

What are MIX's opening hours?

Accepted Answer

MIX is open daily from 06:30 to 22:00.

Question 39

What is MEZZ?

Accepted Answer

MEZZ is a quiet café on the 3rd floor, serving snacks, drinks and gourmet ice cream.

Question 40

Where is MEZZ and when is it open?

Accepted Answer

MEZZ is on the 3rd floor of the Vayupak Convention Centre and is open from 07:00 to 16:00.

Question 41

What is the Friendly Piano Bar?

Accepted Answer

The Friendly Piano Bar offers local as well as international dishes, cocktails and live music. It is also used for private celebrations, corporate gatherings and karaoke.

Question 42

Is in-room dining available?

Accepted Answer

Yes. Thai and international dishes are available in all rooms from 06:30 to 22:00.

Question 43

Are there late-night food options?

Accepted Answer

Yes. Centara Life guests enjoy late-night noodles as part of the stay.

Question 44

Are there discounts on dining?

Accepted Answer

Guests who book direct receive 15% off food and drinks during their stay.

Question 45

Is there a fitness centre?

Accepted Answer

Yes. Cenfit is a well-equipped fitness room.

Question 46

Is massage available?

Accepted Answer

Yes. The hotel offers Thai massage.

Question 47

Is WiFi free?

Accepted Answer

Yes. WiFi is complimentary in all rooms.

Question 48

Does the hotel offer laundry services?

Accepted Answer

Yes. Laundry services are available.

Question 49

Can I send post and parcels from the hotel?

Accepted Answer

Yes. The hotel offers a post and parcel service.

Question 50

What everyday services are inside the Government Complex?

Accepted Answer

The Government Complex works like a small town, with banks, shops, restaurants and clinics.

Question 51

Where can I go for a run?

Accepted Answer

The giant hall of Building B has an elevated indoor running track on level 4, used by joggers.

Question 52

How large is the convention centre?

Accepted Answer

It spans more than 29,000 square metres and can host up to 3,000 delegates.

Question 53

How is the event space laid out?

Accepted Answer

Event space is split across two buildings, Square and Circle. The Square building has 24 function rooms. The Circle building sits above a water garden and has an auditorium and a reception area with panoramic views.

Question 54

Is the convention centre connected to the hotel?

Accepted Answer

Yes. Air-conditioned walkways link the hotel and the convention venue.

Question 55

Can several events run at the same time?

Accepted Answer

Yes. With an amphitheatre and 24 function rooms, the centre can host many separate functions at once.

Question 56

What is the largest event space?

Accepted Answer

The Vayupak Grand Ballroom covers 1,710 square metres, with a ceiling height of 9 to 9.3 metres. It is described as Bangkok's largest government ballroom.

Question 57

What are the capacities of the main venues?

Accepted Answer

VenueArea (sqm)ClassroomTheatreBanquetCocktailCabaretVayupak Grand Ballroom1,7101,1001,8001,2002,000630Vayupak Hall1,2538161,3001,1001,800490Vayupak 3750450700480850280Vayupak 6537312532420800210Vayupak 2 or 4480250400300550175Vayupak 5 or 7358168308210350140Auditorium615–250–––Pre-function Area420––250500125BB-401, 402, 405, 40626818028524030084BB-403, 40424416525524030084BB-201 to 20525216525524030084BB-207 to 21221212021020025084

Question 58

Where are the meeting rooms located?

Accepted Answer

The Pre-function Area is on the 1st floor of the Circle Building, and the Auditorium is on the 2nd floor. BB-201 to BB-212 are on the 2nd floor of the Square Building. BB-401 to BB-406 and the Vayupak Grand Ballroom are on the 4th floor. Vayupak Hall is on the 5th floor.

Question 59

How high are the ceilings?

Accepted Answer

The Grand Ballroom and Vayupak 2 to 4 have 9 to 9.3-metre ceilings. The 2nd-floor BB rooms have 6 to 6.3-metre ceilings, and the 4th and 5th-floor rooms have 4 to 4.5-metre ceilings.

Question 60

What audiovisual equipment is provided?

Accepted Answer

Every meeting room includes an LCD projector, a sound system and WiFi.

Question 61

Are VIP rooms available?

Accepted Answer

Yes. VIP rooms are available on the 4th and 5th floors of the Square Building.

Question 62

What kinds of events can the venue host?

Accepted Answer

The events team handles product launches, staff parties, seminars, concerts and weddings.

Question 63

Does the hotel offer team-building services?

Accepted Answer

Yes. Through a partnership with Asia Ability, the hotel provides event planners and team-building experts.

Question 64

How far in advance should I plan an event?

Accepted Answer

Most events start planning at least 6 to 12 months ahead. Large multi-day events with hundreds of guests may need 12 months or more.

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