FAQs
Are pets welcome?
Yes, pets are welcome, with extra charges. Please contact the resort before arrival to confirm the details. (Allowed stay in Cabana Garden View and Premium Deluxe Cabana Garden View)
Can I request early check-in or late check-out?
Yes, subject to availability. Please confirm standard check-in and check-out times with the resort when booking.
What are the benefits of booking direct?
Guests who book direct enjoy a Best Rate Guarantee. Members of CentaraThe1 receive a 15% member discount, and direct bookings include 15% off food, drinks and spa.
What is the best time to visit?
From November to April the seas are calm and the days are dry. From May to October the waterfalls run full and the beaches are quieter, but there are some afternoon showers, and boats to the smaller islands may stop.