FAQs

Question 1

Where is Centara Kata Resort Phuket located?

Accepted Answer

Centara Kata Resort Phuket is located at 54 Ked Kwan Road, Kata Beach, Muang, Phuket 83100, Thailand. Set in a lush tropical environment, the resort offers easy access to the white sands and crystal-clear waters of Kata Beach and is within walking distance of shops and restaurants.

Question 2

How far is the resort from Kata Beach?

Accepted Answer

Kata Beach is located approximately 900 metres (around 10–12 minutes’ walk) from the resort. Complimentary shuttle service is also available daily at 09:00, 10:00, 11:00, 14:00, 15:00, and 16:00 hrs.

Question 3

Is the resort located directly on the beach?

Accepted Answer

Centara Kata Resort Phuket is not directly beachfront, but it is conveniently located near Kata Beach and offers complimentary shuttle service.

Question 4

How far is the resort from Phuket International Airport?

Accepted Answer

The resort is approximately 45 kms or 60 minutes by car from Phuket International Airport, depending on traffic conditions.

Question 5

Does the resort offer airport transfers?

Accepted Answer

Yes, airport transfers can be arranged upon request. Advance booking is required.

Question 6

Are there restaurants, shops, or convenience stores near the resort?

Accepted Answer

Yes. The resort is located within walking distance of local restaurants, cafés, shops, and convenience stores.

Question 7

Is Centara Kata Resort Phuket family-friendly?

Accepted Answer

Yes. The resort is designed with family comfort in mind, offering spacious room layouts, kitchenette facilities in selected categories, family suites, children’s waterpark, waterslide and dedicated Kids’ Club facilities.

Question 8

Does the resort have a Kids’ Club?

Accepted Answer

Yes. The resort features Camp Safari Kids’ Club for children and young teens. Opening hours: 10.00 – 18.00 Hrs

Question 9

Are there kids’ pools and waterslides?

Accepted Answer

Yes. The resort features three swimming pools, including a main pool with waterslide and Jacuzzi, as well as a dedicated children’s waterpark.

Question 10

Do you have family suites available?

Accepted Answer

Yes. The resort offers Family Rooms and One- and Two-Bedroom Family Suites, ideal for families traveling with children.

Question 11

Do you provide baby cots / cribs?

Accepted Answer

Baby cots can be provided upon request, subject to availability.

Question 12

Do you provide high chairs at restaurants?

Accepted Answer

High chairs are available upon request.

Question 13

Do you have connecting rooms?

Accepted Answer

Connecting rooms may be available upon request, subject to availability. Guests are encouraged to request this during booking.

Question 14

Is babysitting service available?

Accepted Answer

Babysitting service is available upon request, subject to advance booking and availability. This service is offered for children aged 3 years and above and is chargeable on an hourly basis.

Question 15

Are kids allowed in all areas of the resort?

Accepted Answer

Children are welcome in all areas of the resort. Some facilities such as the fitness centre may require adult supervision.

Question 16

Does the resort have swimming pools?

Accepted Answer

Yes. Centara Kata Resort Phuket offers three swimming pools, including:•    Main pool with swim-up pool bar•    Waterslide•    Jacuzzi•    Dedicated children’s pool / children’s waterpark

Question 17

What are the pool opening hours?

Accepted Answer

Swimming pool opening hours: 07:00 – 19:00 hrs.

Question 18

Does the resort have a fitness centre?

Accepted Answer

Yes. A fitness centre is available for guests. Opening hours: 24 hours

Question 19

Does the resort have a spa?

Accepted Answer

No, the hotel does not have spa facilities.

Question 20

What sports facilities are available?

Accepted Answer

The resort offers sports facilities including volleyball, table tennis, and snooker.

Question 21

Do you offer excursion or sightseeing services?

Accepted Answer

Yes. Excursion and sightseeing services are available and can be arranged through the resort’s tour counter.

Question 22

How many rooms are available at Centara Kata Resort Phuket?

Accepted Answer

The resort features 163 rooms and suites.

Question 23

What types of rooms are available?

Accepted Answer

The resort offers:•    Deluxe Garden View (King or Twin)•    Deluxe Pool Access (King or Twin)•    Family Room Garden View (Double/Double)•    Family Room Pool Access (Double/Double)•    One Bedroom Premium Suite Garden View•    One Bedroom Premium Suite Pool View•    Two Bedroom Family Suite

Question 24

What is the room size range?

Accepted Answer

Total living space ranges from 41 to 119 square metres depending on room category.

Question 25

Do rooms have a balcony or terrace?

Accepted Answer

Yes. All rooms and suites include a private balcony or terrace overlooking the pool areas or gardens.

Question 26

Do any rooms offer direct pool access?

Accepted Answer

Yes. Deluxe Pool Access and Family Room Pool Access categories offer direct access to the swimming pool.

Question 27

Do suites include kitchenette facilities?

Accepted Answer

Yes. Selected room categories include kitchenette facilities, including cooking range, microwave oven, refrigerator, toaster, and necessary utensils, making them ideal for self-catering stays. One- and Two-Bedroom Suites include a kitchenette.

Question 28

Is Wi-Fi available in rooms?

Accepted Answer

Yes. Complimentary wireless internet access is available throughout the resort, including guest rooms.

Question 29

What dining options are available at the resort?

Accepted Answer

Centara Kata Resort Phuket offers the following venues:Seasons – All-day dining restaurant serving Thai, Asian, and international cuisine. Opening hours: 06:30 – 23:00 Waves Restaurant & Pool Bar – Light meals, snacks, and refreshments. Opening hours: 10:30 – 18:30 Emerald Pool Bar – Snacks and refreshments. Opening hours: 10:30 – 18:30

Question 30

Is in-room dining available?

Accepted Answer

Yes. In-room dining serving Thai and international cuisine is available from 11:00 – 23:00.

Question 31

Is breakfast available?

Accepted Answer

Yes. Breakfast is served daily at Seasons restaurant from 06:30 – 10:30 (operating hours include breakfast service). Breakfast inclusion depends on the booking package selected.

Question 32

Is Wi-Fi free at the resort?

Accepted Answer

Yes. Complimentary wireless internet access is available throughout the resort.

Question 33

Is parking available?

Accepted Answer

Parking is available for resort guests.

Question 34

Do you offer laundry service?

Accepted Answer

Laundry services are available. Charges will apply.

Question 35

Do you provide beach towels?

Accepted Answer

Beach towels are available for guest use.

Question 36

Does the resort have meeting facilities?

Accepted Answer

Yes. The resort offers:Kata Meeting Room54 sqmClassroom: 18Theatre: 30Cocktail: 16

Question 37

Are outdoor events possible?

Accepted Answer

Yes. The Wave Pool Area (319.2 sqm) can be used for outdoor cocktail or banquet-style events.

Question 38

How can I request a meeting or event proposal?

Accepted Answer

Guests may contact the resort directly:Email: ckt@chr.co.th

Question 39

What time is check-in and check-out?

Accepted Answer

Standard check-in time is 15:00 hrs and check-out time is 12:00 hrs.

Question 40

Is a deposit required at check-in?

Accepted Answer

A refundable security deposit is required upon check-in.

Question 41

What payment methods are accepted?

Accepted Answer

Major credit cards and cash payments are accepted.

Question 42

Is smoking allowed at the resort?

Accepted Answer

Smoking is permitted only in designated smoking areas.

Question 43

Is Centara Kata Resort Phuket pet-friendly?

Accepted Answer

Pets are not permitted at the resort.

Question 44

Does the resort provide shuttle service?

Accepted Answer

Yes. Complimentary shuttle service to Kata Beach is available.

Question 45

Can the resort arrange tours and transport?

Accepted Answer

Yes. Excursion and sightseeing services can be arranged through the resort.

Question 46

What is the address and contact information for Centara Kata Resort Phuket?

Accepted Answer

Address: 54 Ked Kwan Road, Kata Beach, Muang, Phuket 83100, ThailandTelephone: +66 (0)-7-637-0300Email: ckt@chr.co.thWebsite: https://www.centarahotelsresorts.com/centara/th/ckt

Question 47

Why Choose Centara Kata Resort Phuket?

Accepted Answer

Short positioning reinforcement section:•    Children waterpark•    Pool access rooms•    Kitchenette suites•    Shuttle to beach•    Family-focused design

Question 48

What are the nearby attractions?

Accepted Answer

Kata Beach Kata NoiPatongLocal markets

Members Get More

Visit Phuket

Centara Grand Beach Resort Phuket

Centara Karon Resort Phuket

Centara Kata Resort, Phuket

Centara Villas Phuket

Waterfront Suites Phuket by Centara

Centara Karon Villas Phuket

Get more with

Members Get More

FAQs

Visit Phuket

Centara Grand Beach Resort Phuket

Centara Karon Resort Phuket

Centara Kata Resort, Phuket

Centara Villas Phuket

Waterfront Suites Phuket by Centara

Centara Karon Villas Phuket

CKT - Frequently Asked Questions

FAQs