FAQs

What is the best rate guarantee?

Booking directly on the Centara Hotels & Resorts website www.centarahotelsresorts.com/cwb guarantees the best rate. If one finds a better rate available elsewhere, the hotel will match it and provide an additional discount.

What benefits come with booking direct?

Direct bookers enjoy 
•    Best Rate Guarantee
•    15% off food and drinks during their stay
•    A choice of early check-in or late check-out (subject to availability) 
•    15% off best public rates when signed in as a CentaraThe1 member.
 

What activities can guests enjoy at the hotel?

Guests can unwind at Watergate Spa Cense by SPA Cenvaree, relax at the hotel's al fresco relaxation area, ‘Moom Sabai’, stay active at the on-site fitness centre, or enjoy an elevated evening at WALK rooftop bar.

Are there activities suited for families?

Yes, Family Suites with bunk beds cater specifically to families. The hotel also features a Kids’ Corner on the 9th floor, while the surrounding Pratunam area, with its malls and markets, is well suited to family days out. 

What can guests explore within walking distance?

Guests can explore Pratunam Market, Platinum Fashion Mall and CentralWorld on foot, making the hotel a convenient base for a shopping-focused stay in Bangkok.

Does the hotel arrange tours or activities?

For tours and off-site activities, guests are encouraged to speak with the hotel front desk, who can provide recommendations and assist with bookings based on individual interests.

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