FAQs

Question 1

Where is Centara Grand Beach Resort Phuket located?

Accepted Answer

Centara Grand Beach Resort Phuket is a five-star beachfront resort set directly on Karon Beach, approximately 2 km from Karon Centre. Inspired by classic Sino-Portuguese architecture, the resort enjoys direct beach access, lush tropical surroundings and sweeping views of the Andaman Sea.

Question 2

What is the resort known for?

Accepted Answer

The resort is renowned for its prime beachfront setting on Karon Beach, expansive water park, private pool suites and villas, refined beachfront dining and versatile meeting and wedding venues. It offers a complete Phuket escape for families, couples and discerning leisure travellers.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is from 3:00 PM and check-out is until 11:00 AM.

Question 4

How far is the resort from Phuket International Airport?

Accepted Answer

Approximately 44 km or a 45-60-minute drive from Phuket International Airport to the resort.

Question 5

Does the resort have a pool?

Accepted Answer

Yes. Guests can enjoy seven swimming and water-play areas, including the expansive Main Pool, the tranquil adults-only Ripples Pool, Jacuzzi Pool, Children’s Pool, Lazy River, Water Slides and Jumping Cliff.

Question 6

Is the resort suitable for families?

Accepted Answer

Yes. Centara Grand Beach Resort Phuket is a family-friendly resort in Phuket, featuring a water park, Camp Safari Kids’ Club, E-Zone, children’s pool, family dining and daily activities. Camp Safari and E-Zone are open from 09:00 to 18:00.

Question 7

What types of rooms and accommodation are available?

Accepted Answer

The resort features 262 rooms, suites and private pool villas across 11 distinctive categories:·    Deluxe - 49 sqm with a furnished balcony overlooking the tropical gardens or pool; two adapted rooms with double beds are available.·    Deluxe Ocean View - 49 sqm with a furnished balcony and captivating views of the Andaman Sea.·    Premium Deluxe - a spacious 67-sqm retreat with Sino-Portuguese-inspired interiors and garden or pool views.·    Deluxe Spa Bath - 49 sqm with a furnished balcony, garden or pool views and a private outdoor Jacuzzi.·    Deluxe Spa Bath Ocean View - 49 sqm with a private outdoor Jacuzzi and inspiring views across the Andaman Sea.·    Premier Whirlpool - 67 sqm with a furnished corner balcony and private outdoor Jacuzzi for an elevated stay.·    Deluxe Suite Private Pool - 52 sqm with a private pool, ideal for couples and families; accommodates up to 3 adults or 2 adults and 2 children.·    Premier Suite Private Pool Club - 83 sqm of indoor and outdoor living space, a private plunge pool and access to The Club lounge and its benefits; accommodates up to 3 adults or 2 adults and 2 children.·    Villa One Bedroom Private Pool - an expansive 132-sqm private pool villa with generous living space; accommodates up to 3 adults or 2 adults and 3 children.·    Villa Two Bedroom Private Pool - a 209-sqm two-bedroom private pool villa with spacious living and dining areas; accommodates up to 5 adults or 4 adults and 3 children.·    Royal Villa - the resort’s most exclusive 209-sqm private pool villa, featuring two bedrooms and expansive living areas; accommodates up to 5 adults or 4 adults and 3 children.

Question 8

What is the maximum occupancy per room?

Accepted Answer

Most standard rooms accommodate up to 2 adults. Villas and suites may accommodate more. Guests should check individual room details for exact occupancy and connecting room options.

Question 9

Are rooms suitable for guests with disabilities?

Accepted Answer

Yes. The resort offers two adapted Deluxe rooms with double beds. Guests are encouraged to contact the resort in advance so the team can assist with individual accessibility requirements.

Question 10

Do rooms come with air conditioning, TV, and other amenities?

Accepted Answer

Yes, all rooms include air conditioning, a flat-screen TV, bathrobes and either a shower or shower/bathtub combination depending on the room category.

Question 11

What is the difference between a Deluxe and a Spa room?

Accepted Answer

Deluxe rooms include a bathroom with bathtub and shower. Deluxe Spa Bath and Deluxe Spa Bath Ocean View rooms feature an outdoor Jacuzzi on the balcony and a bathroom with shower, while Premier Whirlpool offers a larger 67-sqm layout with a furnished corner balcony and outdoor Jacuzzi.

Question 12

Are villas available, and what do they offer?

Accepted Answer

Yes. The resort’s private pool villas offer exceptional space, privacy and refined indoor-outdoor living. Selected villa categories include access to The Club lounge and its exclusive benefits.

Question 13

How many restaurants and bars are on the property?

Accepted Answer

The resort offers seven distinctive dining experiences, comprising two restaurants, four bars and lounges, and 24-hour in-room dining.

Question 14

What restaurants are available?

Accepted Answer

·    COAST Beach Club & Bistro - Mediterranean-inspired cuisine featuring fresh seafood, premium grills, tapas and shareable dishes, with beachside dining on Karon Beach.·    The Cove - Thai, international and Indian cuisine, with themed dinner nights.·    Barefoot Bar - a relaxed beachfront bar for sunset cocktails, light bites and refreshments by the sea.·    Lobby Lounge - an elegant setting for freshly brewed coffee, afternoon tea and evening refreshments.·    Ripples - refreshing drinks and light bites beside the serene adults-only pool.·    Splash Pool Bar - a lively swim-up bar serving tropical drinks at the main pool.·    In-room dining - a selection of Thai and international favourites, available 24 hours.

Question 15

Is halal food available?

Accepted Answer

Yes. Halal-friendly and no-pork selections are available at selected dining outlets. Guests with specific dietary or allergy requirements are encouraged to contact the resort in advance for personalised assistance.

Question 16

What are the dining hours?

Accepted Answer

·    COAST Beach Club & Bistro: 12:00-16:30 / 18:30-22:30·    The Cove: 06:00-10:30 / 18:00-23:00·    Barefoot Bar: 11:00-23:00·    Lobby Lounge: 09:00-18:00·    Ripples: 10:00-19:00·    Splash Pool Bar: 10:00-19:00·    In-room dining: 24 hours

Question 17

Can I make a restaurant reservation in advance?

Accepted Answer

Yes, tables can be reserved directly through the resort’s restaurant booking page or by contacting the resort at +66 (0) 76 201 234.

Question 18

Does the resort have a spa?

Accepted Answer

Yes. SPA Cenvaree offers a refined wellness sanctuary within the resort, with daily opening hours from 09:00 to 21:00.

Question 19

What kind of treatments are offered at SPA Cenvaree?

Accepted Answer

Guests can choose from Thai massage, Vichy treatments, restorative massages, facials and body therapies across ten beautifully appointed treatment rooms.

Question 20

Is the spa suitable for couples?

Accepted Answer

Yes, four couple treatment rooms are available for shared treatments.

Question 21

Are there other wellness facilities besides the spa?

Accepted Answer

Yes. Wellness facilities include the tranquil adults-only Ripples Pool, a complimentary fitness centre, tennis court, sauna and steam room.

Question 22

Does the resort offer meeting and event facilities?

Accepted Answer

Yes. The resort features eight versatile meeting rooms for conferences, incentive programmes, executive meetings, elegant celebrations and destination weddings in Phuket.

Question 23

What types of events can be hosted?

Accepted Answer

• Corporate Events — meetings, conferences, incentive group functions• Social Events — gatherings and celebrations• Weddings — including beach wedding options, with dedicated wedding planning support

Question 24

Can I host a beach wedding at the resort?

Accepted Answer

Yes, the resort supports beach wedding ceremonies, with planning guidance available to help couples create a personalised experience.

Question 25

Is there a dedicated events or ballroom space?

Accepted Answer

Yes. The impressive 576-sqm Phuket Grand Ballroom can be divided into Phuket Ballroom I and II, offering flexible configurations for corporate events and sophisticated social occasions.

Question 26

Is the resort close to any viewpoints or landmarks?

Accepted Answer

Yes, a few popular nearby attractions include:Karon Viewpoint — a scenic viewpoint offering panoramic views of Kata Noi, Kata and Karon beaches, popular for photography and sunset watchingPhuket Big Buddha — a 45-metre marble Buddha statue on Nakkerd Hill with sweeping island views, roughly a short drive from KaronKaron Park — a beachfront park with a playground, popular for family evenings and casual strollsDino Park Mini Golf & Restaurant — a dinosaur-themed mini golf attraction, popular with families and teens

Question 27

Is Phuket Old Town nearby?

Accepted Answer

Phuket Old Town is approximately 20 km or around 30 minutes by car from the resort, depending on traffic. It is known for colourful Sino-Portuguese architecture, boutique cafes and the Sunday Walking Street market.

Question 28

What can guests do within walking distance of the resort?

Accepted Answer

Karon Beach offers direct beach access. Karon Centre, with local restaurants and shops, is approximately 2 km away.

Question 29

Are there activities for kids nearby?

Accepted Answer

Yes. Dino Park Mini Golf & Restaurant and Karon Park are popular nearby options for families, in addition to the resort’s own water park, Camp Safari and E-Zone.

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