FAQs

Question 1

Where is Centara Udon located?

Accepted Answer

Centara Udon is at 277/1 Prajaksilapakom Road, Mueang, Udon Thani, in the heart of the city. It sits next to Central Plaza Udon Thani, the city's largest shopping Centre.

Question 2

How far is Centara Udon from Udon Thani International Airport?

Accepted Answer

The airport is about a 20-minute drive from the hotel.

Question 3

Is the hotel close to the train station and bus terminal?

Accepted Answer

Yes. Udon Thani railway station is about 800 meters away, and the central bus terminal is within easy walking distance.

Question 4

Is the hotel connected to a shopping mall?

Accepted Answer

The hotel is just steps from Central Plaza Udon Thani, which includes a Robinson department store, a Tops supermarket, a Major Cineplex cinema, and a wide range of shops and restaurants.

Question 5

Is Centara Udon a good base for travelling to Laos?

Accepted Answer

Yes. Udon Thani is a gateway to Laos via the Thai–Lao Friendship Bridge. International buses to Vientiane leave from the nearby bus terminal.

Question 6

What are the check-in and check-out times?

Accepted Answer

Check-in is from 3:00pm and check-out is by 12:00pm. Early check-in and late check-out may be arranged on request, subject to availability.

Question 7

Is parking available?

Accepted Answer

Yes, complimentary on-site parking is available.

Question 8

Is Wi-Fi available?

Accepted Answer

Yes, Wi-Fi is available throughout the hotel.

Question 9

Is Centara Udon pet-friendly?

Accepted Answer

Pets are welcome under the hotel's pet policy, and an additional fee may apply. Please contact the hotel before booking for the latest term.

Question 10

Is the hotel wheelchair accessible?

Accepted Answer

Public areas are wheelchair accessible. Accessible rooms are available.

Question 11

What other services does the hotel offer?

Accepted Answer

Services include laundry, room service, car rental, and currency exchange.

Question 12

How can I contact the hotel?

Accepted Answer

Call +66 (0) 4234 3555, email cud@chr.co.th, or visit centarahotelsresorts.com/cud.

Question 13

How many rooms does Centara Udon have?

Accepted Answer

The hotel has 259 rooms and suites across 14 floors.

Question 14

What room types are available?

Accepted Answer

There are five room types: Superior, Deluxe, Premier, One Bedroom Suite, and Executive Suite.How big are the rooms?•    Superior: 32 sqm•    Deluxe: 32 sqm•    Premier: 42 sqm•    One Bedroom Suite: 72 sqm•    Executive Suite: 128 sqm

Question 15

What bed types are available?

Accepted Answer

Superior and Deluxe rooms offer king or twin beds. Premier rooms and suites feature a king bed.

Question 16

How many guests can stay in a room?

Accepted Answer

Most rooms accommodate up to three adults, two adults, and two children.

Question 17

What is the room style like?

Accepted Answer

Rooms feature a contemporary design with light décor and wooden flooring. Most have large windows with city, garden, or temple views.

Question 18

What does the One-Bedroom Suite offer?

Accepted Answer

The One-Bedroom Suite offers 72 square meters of space, with a king bedroom, a separate living room, and a workstation. It is ideal for longer stays or business travelers.

Question 19

What is the Executive Suite?

Accepted Answer

The Executive Suite is the hotel's largest accommodation. It sits on the top floor and offers 128 square meters, with a king bedroom and a separate living room.

Question 20

Is Centara Udon family-friendly?

Accepted Answer

Yes. Family-sized rooms, a children's pool and the Shopping Centre next door make it an easy choice for families.

Question 21

Are connecting rooms available?

Accepted Answer

Yes, connecting rooms are available in limited quantities. Please contact the hotel prior to booking the latest details, availability, and terms and conditions.

Question 22

What dining options are available at Centara Udon?

Accepted Answer

The hotel offers Publico, its all-day restaurant, along with Deli Corner, the Lobby Lounge, and the Pool Bar. In-room dining is also available.

Question 23

What does Publico serve?

Accepted Answer

Publico is the hotel's all-day dining restaurant, serving Thai, European and fusion Chinese dishes, along with desserts. It is relaxing and family friendly.

Question 24

What are Publico's opening hours?

Accepted Answer

Publico is open daily from 6:00am to midnight.

Question 25

Is breakfast available?

Accepted Answer

Yes, breakfast buffet is served at Publico from 06:00-10.30am.

Question 26

What is Deli Corner?

Accepted Answer

Deli Corner serves coffee, pastries, and light snacks. It is a convenient stop for a quick bite or coffee on the go.

Question 27

What is the Lobby Lounge?

Accepted Answer

The Lobby Lounge is a relaxed spot for snacks, refreshments, and early evening drinks.

Question 28

What is the Pool Bar?

Accepted Answer

The Pool Bar is an outdoor bar by the swimming pool, serving drinks and light snacks.

Question 29

Is in-room dining available?

Accepted Answer

Yes, in-room dining is available 24 hours, serving international and Thai dishes.

Question 30

Does the hotel offer halal food?

Accepted Answer

The hotel has a separate halal kitchen, mainly for events and banquets.

Question 31

Can non-hotel guests visit restaurants and bars?

Accepted Answer

Yes, outside guests are welcome.

Question 32

Are there more dining options nearby?

Accepted Answer

Yes. Central Plaza Udon Thani next door has a wide range of restaurants and cafés. UD Town and the city's night markets are also close by.

Question 33

Does Centara Udon have a spa?

Accepted Answer

Yes. SPA Cenvaree, Centara's signature spa brand, offers a full treatment menu in six suites designed for individuals or couples.

Question 34

What treatments does SPA Cenvaree offer?

Accepted Answer

The spa offers a range of massages and treatments.  Thai massage and Aromatherapy Massage is a signature treatment. Opening hours 11.00-21.00Hrs.

Question 35

Does the hotel have a swimming pool?

Accepted Answer

Yes. The hotel has an outdoor swimming pool with a jacuzzi and a children's pool.

Question 36

Is there a fitness centre?

Accepted Answer

Yes. The fitness centre has weight training and cardio equipment. Guests can also use the sauna, steam room, and yoga studio.

Question 37

Does Centara Udon have meeting and event space?

Accepted Answer

Yes. Centara Udon has the largest meeting and event facilities in Udon Thani, with nine meeting rooms and more than 4,600 square meters of event space.

Question 38

What is the Udon Thani Convention Centre?

Accepted Answer

The Udon Thani Convention Centre, or Udon Thani Hall, is the hotel's largest venue. It offers about 2,900 square meters with a 9-metre ceiling, and it is suited to conventions, exhibitions, concerts, and even indoor sports.

Question 39

How many people can the convention hall hold?

Accepted Answer

The convention hall hosts up to 3,000 guests for a reception, 2,500 for a banquet and up to 5,000 for a concert.

Question 40

What is the Tung Sri Muang Grand Ballroom?

Accepted Answer

The Tung Sri Muang Grand Ballroom is 700 square metres and can be divided into two equal sections. It hosts up to 700 guests theatre-style and 500 for a banquet.

Question 41

What other meeting rooms are available?

Accepted Answer

•    Nam Som: 300 sqm, up to 300 guests theatre-style•    Na Yung: 150 sqm, up to 100 guests theatre-style•    Ban Phue: up to 100 guests for a banquet•    Five smaller meeting rooms for up to 80 guests each

Question 42

What equipment and services are available for events?

Accepted Answer

The hotel provides full audiovisual and presentation equipment, high-speed Wi-Fi, as well as secretarial and business support.

Question 43

What types of events can Centara Udon host?

Accepted Answer

The hotel hosts conferences, conventions, exhibitions, product launches, seminars, gala dinners, concerts, weddings and social celebrations.

Question 44

Can the hotel host events with halal catering?

Accepted Answer

Yes. A separate halal kitchen is available for events.

Question 45

Does Centara Udon host weddings?

Accepted Answer

Yes. Centara Udon is one of Udon Thani's most popular wedding venues, hosting celebrations of every size.

Question 46

What wedding styles can the hotel accommodate?

Accepted Answer

The hotel can host grand traditional Thai weddings, complete with a bridal procession and long drums, as well as smaller, more intimate gatherings.

Question 47

Which venues are suitable for weddings?

Accepted Answer

The Tung Sri Muang Grand Ballroom is ideal for wedding receptions. Larger celebrations can be held in the Udon Thani Convention Centre, and smaller functions in rooms such as Na Yung and Ban Phue.

Question 48

How many guests can a wedding accommodate?

Accepted Answer

Weddings can range from small private gatherings to grand celebrations for several thousand guests in the convention hall.

Question 49

Is halal wedding catering available?

Accepted Answer

Yes. The hotel's separate halal kitchen can cater for halal wedding banquets.

Question 50

What is there to do near Centara Udon?

Accepted Answer

Udon Thani offers a rich mix of heritage, nature and culture. Highlights include the Red Lotus Sea, Ban Chiang, Phu Phrabat Historical Park, Kham Chanod and easy trips into Laos.

Question 51

What is the Red Lotus Sea?

Accepted Answer

The Red Lotus Sea, at Nong Han Kumphawapi, is a vast lake covered in pink lotus blooms. It is best visited from December to February, early in the morning, when the flowers are fully open.

Question 52

What is Ban Chiang?

Accepted Answer

Ban Chiang is a UNESCO World Heritage Site and one of Southeast Asia's most important Bronze Age settlements. Visitors can see an open excavation pit at Wat Pho Si Nai and explore the Ban Chiang National Museum. It is about 55 kilometers from the city.

Question 53

What is Phu Phrabat Historical Park?

Accepted Answer

Phu Phrabat is a UNESCO World Heritage Site in Ban Phue district, about 65 kilometers from the city. It is known for its unusual sandstone formations, prehistoric rock paintings, and the world's largest collection of Sema stones.

Question 54

What is Kham Chanod?

Accepted Answer

Kham Chanod is a sacred forest island in Ban Dung district, believed to be the home of the Naga. It is one of Isan's most revered pilgrimage sites, around a one and a half hours drive from the city.

Question 55

Is there a park near the hotel?

Accepted Answer

Yes. Nong Prajak Park is a short distance from the hotel. Its lakeside paths are popular for walking, jogging, and relaxing in the evening.

Question 56

What is UD Town?

Accepted Answer

UD Town is a lively open-air lifestyle hub near the hotel, with restaurants, bars, shops, and an evening market.

Question 57

Where are the best night markets in Udon Thani?

Accepted Answer

The city has several lively night markets, many closes to the hotel and the railway station, offering street food, snacks and local goods. Udon Thani offers several lively night markets where you can enjoy local street food, snacks, and shopping. UD Town is approximately a 15-minute walk from the hotel and is open daily. The Udon Thani Walking Street Market is also worth visiting, open Friday to Sunday from 5:00 PM to 9:00 PM.

Question 58

What is Wat Pa Phu Kon?

Accepted Answer

Wat Pa Phu Kon is a peaceful hilltop temple surrounded by forest, known for its white marble reclining Buddha and elegant architecture.

Question 59

Can I visit Vientiane from Udon Thani?

Accepted Answer

Yes. Vientiane, the capital of Laos, is around two to three hours away by international bus from the nearby terminal, via the Friendship Bridge. Please check visa requirements before travelling.

Question 60

Can I visit Nong Khai from the hotel?

Accepted Answer

Yes. Nong Khai is about an hour's drive away. It's known for its Mekong riverside promenade and the striking sculpture garden at Sala Keoku.

Question 61

Where can I buy traditional textiles near Udon?

Accepted Answer

Udon Thani is known for its handwoven textiles. Weaving villages in the province is well worth a visit. Ban Na Kha Silk Village is a great place to discover traditional Thai textiles, including handwoven silk, cotton, and the distinctive Khit-patterned fabrics. Located approximately 15 km from Centara Udon , it takes around 20–30 minutes by car via Highway 2 (Udon Thani–Nong Khai Road).

Question 62

What local food should I try in Udon Thani?

Accepted Answer

Try Isan favourites such as som tam, gai yang and larb. Don't miss nam nueang, a Vietnamese-influenced dish of grilled pork sausage wrapped in rice paper with fresh herbs, which is popular in Udon.

Question 63

What is the best time to visit Udon Thani?

Accepted Answer

The cool season, from November to February, offers the most comfortable weather and coincides with the Red Lotus Sea season.

Question 64

Can the hotel arrange tours or transfers?

Accepted Answer

While the hotel does not arrange tours or transfers directly, we’re happy to assist! Please feel free to visit our Front Desk for information about local tour companies and available transfer services.

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