Our Guests' Experiences

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  sj0an wrote a review Feb 2020

  . 2 contributions

  

  4 jours a bangkhok

  Super emplacement manges la surprise de l accessibilité l hôtel est sur le haut de bo immeuble. Dommage qu ils ne parlent pas français ca limite l échange . Mais très propre et très accueillant. Je conseille

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  Date of stay : February 2020
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  FamilleAhSaneJ wrote a review Aug 2019

  Sainte Marie, Reunion Island . 2 contributions

  

  Bon hôtel même si quelques points sont à améliorer

  Pour notre premier séjour à Bangkok, nous avons découvert le Centara Watergate. Bien placé au dessus du centre commercial WP, il est facile de marcher jusqu'aux autres centres commerciaux assez proches et aussi jusqu'au marché de nuit un peu moins proche. Certains taxis le confondent avec le Centara Grand qui est au dessus du centre commercial Central World. Pourtant l'hotel fourni des plans sans ambiguité, bilingues Thai/Anglais, au format carte de visite, à glisser au chauffeur, pour revenir si on est perdu à l'autre bout de Bangkok. L'entrée du rez de chaussée est séparée de la réception au 9e étage. Un peu déroutant mais l'équipe de bagagistes nous a pris en charge, nous a piloté jusqu'aux ascenseurs pour monter et débuter le parcours d'arrivée. L'enregistrement a été rapide, tout juste le temps de terminer le cocktail de bienvenue à la couleur suprenante: violette. La première chambre, lumineuse et sans vis-à-vis, a été livré de suite pour réceptionner les bagages et patienter au frais que la deuxième chambre soit prête. Sortant d'un circuit d'une semaine en quasi-nomades, nous fûmes vraiment content d'envoyer notre lessive le matin pour la voir revenir l'après midi. Les petits vêtements pliés, sous plastique, dans une boite en rotin. Les vêtements longs directement installés sur cintre dans l'armoire. Un petit accroc toutefois pour la prise en charge de la fuite d'eau dans la salle de bain de la chambre 2. Signalée à 17:00, il fallu relancer vers 21:30 pour recevoir la visite de l'équipe de maintenance qui finalement n'a pas pu réparer ladite fuite. Centara signale que son personnel parle français. Cependant de tout notre séjour nous n'avons pas trouvé d'interlocuteur francophone y compris en cherchant à la réception. Anglais obligatoire pour communiquer. Le restaurant sur le toit aurait pu nous avoir comme client la veille de notre départ. Avec la pluie, il a fallu manger à l'intérieur. Mais l'hotel n'est pas maitre de la météo. Pour conclure le prix est cohérent avec l'expérience client. Pour faire bref voir le titre

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  Date of stay : July 2019
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  Travel311947 wrote a review Mar 2019

  . 0 contributions

  

  Très bon hôtel bien situé

  Hôtel de très bonne qualité, bien situé. Petit déjeuner excellent et chambres familiales très spacieuses et pratiques. Très bon point de chute pour visiter Bangkok. Terrasses très agréables. Chambres modernes et très bien équipées.

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  Date of stay : March 2019
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  JULIEBBBBB wrote a review Sep 2018

  Pontarlier, France . 1 contributions

  

  SUPERBE ET TRES BIEN SITUE

  Hotel superbe, moderne, chambres magnifiques & spacieuses. Idéalement situé à côté de la tour Baiyoke (plus haut rooftop de Bangkok, vue magnifique). bar de l'hôtel sur le toit très agréable, vue magnifique le soir pour manger ou boire un verre.

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  Date of stay : August 2018
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  supawan010782 wrote a review Oct 2021

  . 0 contributions

  

  Alternative quarantine

  My impression started from the booking procudure. I contact them through facebook page. They were so fast in response n give me full detail of everything about booking n travel document. there were no problem at all with my changes of booking. The staff at the airport was very well organized. Each guest had their own pick up van seperately. The check in procedure was very fast n they fllowed the quarantine procudure in every steps. Even i stucked in the room for 7 days, i actually enjoyed my own time. The room gave my positive vibe with light n space. The food is like homecooked food for me. If i have to do my quarantine again i will choose Centara. Well done. U never disappoint me.

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  Date of stay : October 2021
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  Phakchira A wrote a review Nov 2020

  . 1 contributions

  

  Service staff were great

  Was great .. staff are friendly and helpful . Location are good . Accommodate are valued. The front desk are quick response And willing to do service and helpful ... room cleanliness are good . Overall are great

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  Date of stay : November 2020
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  don m wrote a review Nov 2020

  . 2 contributions

  

  Quarantine in Bangkok

  Stayed at Watergate for my quarantine on entry to Thailand. The hotel could not have done much more to make my stay comfortable and successful. The food was varied and well prepared. Everything i needed to know was well managed and explained to me so that I could complete the quarantine.

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  Date of stay : October 2020
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  anc457 wrote a review Oct 2020

  London, United Kingdom . 2 contributions

  

  Great location

  Easy access to Pratunam Market, Airport Rail Link (Ratchaprarop Station), Central World, Big C Central. Courteous and helpful receptionists, following new normal security protocol- temperature check, wearing mask, and provided alcohol spray in the room.

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  Date of stay : September 2020
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  porntipa24 wrote a review Sep 2020

  . 2 contributions

  

  Stay at Centara

  Amazing stay. Attention to details are great. The entrance is a little odd. Best services. Comfortable stay and clean room. The food there is amazing and the staffs are friendly and nice. The experience there are beyond my expectations and I think you will have great experience there as well.

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  Date of stay : August 2020
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  dkamchalerm wrote a review Aug 2020

  . 2 contributions

  

  Ton

  Good service and location. The room was clean and have amenity you need. The week point was the car park. A bit difficult to go up to 6 floors to park. Love the view. Due to COVID-19 some of the facilities were closed

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  Date of stay : July 2020
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  GBoon2016 wrote a review Aug 2020

  Sydney, Australia . 2 contributions

  

  Excellent hotel!!

  It is an excellent hotel in the business district. Valuable for spending in there. I am very impressed for the comfy bed. It is busy environment around hotel but the room is quiet...good and relax during my stay.

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  Date of stay : August 2020
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  jar00nb wrote a review Jul 2020

  . 2 contributions

  

  Good price , clean and comfort

  Nice bathroom , friendly staff Large room , good service & very clean But small TV size Very Recommend for Bangkok - watergate area Easy walk to central world , and many street food like “ pratunuam chicken rice”

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  Date of stay : July 2020
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  yostanl wrote a review Mar 2020

  Yogyakarta, Indonesia . 2 contributions

  

  Nice location and friendly staff

  The hotel room is clean and nice. All staff is very friendly. Hotel location is strategic, near from big c, central world, platinum fashion mall. Surely will stay on this hotel again when come back to Bangkok

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  Date of stay : March 2020
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  justina2812 wrote a review Mar 2020

  . 2 contributions

  

  Centara watergate

  The room was big and clean. There is ample space and privacy for the parents and the kids. The staff are all very nice and friendly and welcomes us with smiles everyday. The manager at the morning buffet remembers his guest and came over to talk to us and offered hot drinks for the kids.

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  Date of stay : March 2020
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  Jocechua wrote a review Feb 2020

  Singapore, Singapore . 2 contributions

  

  Top choice stay in bkk

  Location was near to Pratunam market, Platinum mall, Big C and Central World. Quiet away from the busy road, and staffs were friendly and accommodating. When they missed the chance to clean your room, they will leave a note under the door when the "Do Not Disturb" sign is on. It's the small details that enhances the stay. Even though it has been many years since my first stay in Centara, their service and standard are still there, keep it up!

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  Date of stay : February 2020
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  felishae7 wrote a review Feb 2020

  Melbourne, Australia . 2 contributions

  

  WORTH!!!

  Really clean modern hotel in really good location! With a night market and many stores literally next door. Only downsides are the lack of pool, bad smell outside the hotel and the gym could be bigger but honestly thats not that big a deal

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  Date of stay : February 2020
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  sandrac9481 wrote a review Feb 2020

  Singapore, Singapore . 2 contributions

  

  Cozy and beautiful hotel

  Very clean with bright lighting room. Room is smaller than other hotel but cozy to stay. Good location. Walking distance to pratunam market, central world and erawin shrine. Pillow too soft and low. Should have better quality pillow.

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  Date of stay : February 2020
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  cyceugene wrote a review Feb 2020

  Singapore, Singapore . 2 contributions

  

  Nice hotel with amazing staffs

  Everything from the service to the building facilities are amazing and tip top. Highly recommend to stay with them. Have been returning back to this hotel everytime i'm in bangkok. Don't see a reason to stop doing so. Well done to every service staff at the front of house!

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  Date of stay : February 2020
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  Herniberts wrote a review Feb 2020

  . 2 contributions

  

  Lovely Hotel odd location

  Getting to the hotel was a bit tricky but once I found it the welcome was lovely and the inside was great. The views from this hotel are nothing spectacular but you are close to some of the night markets and the sky train.

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  Date of stay : February 2020