Centara Careers in Osaka
At Centara Hotels & Resorts, all around the world, our growing family of 9,000 share the same unique passion of creating a sense of belonging at every global destination. We focus on continuous training to help everyone achieve their fullest potential, providing quality career development to meet our guests’ growing needs. At Centara, we offer professional development, exceptional mentoring, and extensive training in every aspect of hospitality. We believe careers are meant to grow, expand, and flourish. We invite you to grow with us at Centara.
| Established | Properties | Countries | Personnel |
| 1983 | 84 | 14 | 8,900+ |
About Centara Grand Hotel Osaka
Centara Grand Hotel Osaka, the most luxurious brand by Thailand's Central Group, will make its grand debut in Japan in July 2023. Located in Namba, a vibrant entertainment and shopping district of Osaka, this hotel boasts a spectacular rooftop restaurant with a panoramic city view. A new landmark in Osaka, the Centara Grand Hotel Osaka is a masterpiece of contemporary architecture located in the heart of Namba. The 33-story hotel features 515 guest rooms, including suites and connecting rooms, and the spacious Executive Lounge on the 32nd floor offers a higher level of service and comfort.
Mission & Vision
Our vision to be the leading global hospitality group of Thai origin. We provide locally relevant, Thai-inspired experiences in each of our global destinations. On this continuous journey of expansion, our traditional family values will remain in the heart of everything we do across all brands. With a unique passion for innovation, we are committed to delivering meaningful hospitality while preserving the environment through sustainable operations.
Family Values
Founded in Thailand in 1983, Centara Hotels & Resorts is built upon traditional family values of caring, sharing, and a sense of belonging. As a family-run business, we carry these central characteristics to every aspect of our company. By nurturing the members who take the utmost care of our guests, we emphasize professional training and personal growth. We take pride in creating places where our team members and guests feel that they truly belong.
The Place to Be
Infusing authentic family values into every point of the guest journey, our properties aspire to create a sense of belonging with care. We share our rich Thai heritage with the world through our distinctive brands, and bring intuitive living spaces to life, inspiring togetherness among friends and family. We go the extra mile to make guests feel at home in iconic cities and stunning surroundings. With a personable approach to hospitality, we celebrate Centara as the place to be.
Frequently Asked Questions
What is Centara Grand Hotel Osaka like?
We are an international hotel catering to serve both business and leisure guests. At Centara, we provide locally relevant, Thai-inspired experiences in each of our destinations. Our traditional family values will remain in the heart of everything we do across all brands. We blend the cultures of Japan and Thailand and incorporated the best of each into the hotel’s services and products. Located in Namba, the heart of Osaka, the hotel is conveniently accessible from the station and within walking distance of commercial facilities and tourist attractions.
What is the difference between Centara Grand Hotel Osaka and other hotels?
As Centara Hotels & Resorts’ first hotel in Japan, you will be involved in shaping the brand and organization. You can fully utilize your skills and experience to enhance ensure the success of Centara Grand Hotel Osaka.
Can I work here even if I don't speak English?
The company’s internal languages are English and Japanese. English is required at certain positions such as the front desk and the restaurants where we serve guests from overseas. In some cases, not only guests but also team members are foreign nationals, so English proficiency will broaden your field of activity. Even if you are not good at English now, we plan to provide in-house training, so there is no problem if you are willing to communicate.
Is there diversity in the workplace?
As an international hotel, diversity is an important part of who we are. We believe embracing and understanding all diversity among our team members is essential.
Are there any opportunities to work overseas?
First, you can demonstrate your abilities at Centara Grand Hotel Osaka, and then, if the opportunity arises, we can support you in working in Thailand or other overseas group hotels, depending on the needs and availability of the host company.
What are the benefits for staff?
We provide various types of social insurance, and all transportation expenses are paid (up to 50,000 yen). We offer free Wi-Fi and also special employee rates for accommodations and restaurants at group hotels. A retirement allowance system is also provided.
What facilities are available for staff in the building?
There is an employee cafeteria (equipped with Wi-Fi) where you can dine up to two meals per day. In addition, there are clean locker rooms and sleeping rooms.
Can I request working hours and days?
Shift-based departments try to schedule shifts based on each team member’s preference as much as possible. Back-office departments such as Human Resources, Accounting, and Sales are generally on weekdays and off on Saturdays and Sundays. There are 114 days off per year, and paid vacations (10 days in the first year) can be taken in half-day increments.
What is the selection process?
After screening documents, you will be interviewed online or in person (multiple times). If you pass all interviews, your official offer of employment will be provided.
Message from the Recruiting Team
Centara Grand Hotel Osaka aims not only to make guests happy, but also to provide an enjoyable and comfortable working environment for our team members. We understand the importance of work-life balance and are committed to creating a workplace in which everyone can make the most of their individuality and build long-lasting relationships. Not only do we strive to provide the best place for your needs, but we are also dedicated to helping you achieve your dreams through supported career plans starting with us. We look forward to your applications!