Centara Ceysands Resort & Spa Sri Lanka

Guest Experiences

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  Renschi wrote a review Mar 2020

  Bargteheide, Germany . 1 contributions

  

  Schöne Lage am Fluß

  Wir haben uns gut aufgehoben gefühlt. Das Essen war wirklich im ganzen Hotel sehr gut. Der Service war von sehr gut bis fragwürdig zu bewerten. Besonders nett und kompetent waren die Damen im Spa und wir danken herzlich für die tollen Mangroven- Bootsfahrten mit den Herren vom Wassersport. Es wurde sehr auf unsere Wünsche eingegangen. Wir können das Centara Ceysand weiterempfehlen.

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  Date of stay : March 2020
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  GrandTour04318590812 wrote a review May 2019

  . 1 contributions

  

  Schöne Anlage

  Sind leider zur falschen Zeit dort gewesen. Terroranschlag in Colombo. In der Anlage nichts davon bemerkt. Sehr sauber, Zimmer ok. Stadt selber leider sehr dreckig. Essen ausgezeichnet. Tuk Tuk Fahrer am Strand mit fairen Preisen (300 Rupien in die Stadt und zurück).

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  Date of stay : April 2019
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  St2269 wrote a review Apr 2019

  Frauenfeld, Switzerland . 0 contributions

  

  Gutes schön gelegenes Hotel

  Sehr schön und ruhig gelegenes Hotel. Haben uns wohlgefühlt. Wunderbarer Sandstrand. Jedoch 2 Punkte die verbesserungswürdig sind, möchte ich doch noch erwähnen. 1. Der Service beim Frühstück und Abendessen könnte besser sein. Wir hatten Halbpension +. Es musste für eine Nachbestellung der Getränke teilweise extrem lange und mehrmals einem Kellner gerufen werden, damit man nochmals Getränke nachbestellen konnte.... Teilweise etwas chaotische Zustände bei den Kellnern, da keiner wirklich zuständig war. 2. Beim Check-In, Ankunft nach 16:00 Uhr konnten wir unser Zimmer nicht direkt beziehen. Wir wurden durch einen Mitarbeiter ans Zimmer geführt, jedoch war dieses noch nicht verfügbar, da ein Techniker noch etwas reparieren musste. Daraufhin wurden wir durch den Mitarbeiter in den alten Seitenflügel begleitet. Dort wollte er uns mit einem Zimmer (seitlicher Meerblick mit 2 Einzelbetten) vermitteln. Erst auf unseren Einwand hin, mit dem Hinweis, dass wir sicher nicht ein solches Zimmer bezahlt hätten, wurden wir wieder in die Rezeption geführt. Nach einer Wartezeit in der Bar, mit einem offerierten Bier, konnten wir dann jedoch trotzdem noch unser reserviertes Zimmer beziehen. Dies nachdem der Techniker den Schaden behoben hat. Klar ist dies kein grosses Problem, jedoch darf es nicht sein, Gästen ein schlechteres Zimmer zu offerieren, wie das dass man gebucht und bezahlt hat. Alles in allem jedoch ein schönes Hotel. Wir haben uns wohlgefühlt und können dieses weiterempfehlen. Zu erwähnen ist auch noch die ausgezeichnete Küche beim Frühstück und Abendessen.

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  Date of stay : March 2019
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  jnoltimann wrote a review Mar 2019

  Lohmar, Germany . 0 contributions

  

  Very Nice stay, good breakfast and Dinner. Nice Pool area. Very good room Service.

  Sehr gutes Hotel, schöner Poolbereich. Sehr gutes umfangreiches Frühstücksbuffet eben so umfangreiches Abendessen. Sehr netter und zuvorkommender Room/Service. Hilfsbereites Personal. Nur ein paar Schritte bis zum Meer.

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  Date of stay : March 2019
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  Culture17886562601 wrote a review Mar 2019

  Bern, Switzerland . 0 contributions

  

  Ort zum Relaxen

  Nach einer Rundreise durch Sri Lanka haben wir uns ein paar Tage hier erholt. Das Personal war sehr freundlich und hilfsbereit, Zimmer und Anlagen waren sehr sauber und gepflegt. Wer Ruhe und Erholung sucht ist hier am richtigen Ort.

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  Date of stay : March 2019
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  60svens wrote a review Oct 2018

  Bitterfeld, Germany . 0 contributions

  

  Tolles Hotel zum enspannen

  Ich habe hier ein ganz tolles Hotel gefunden wo alles gestimmt hat. Gute Zimmer, Gute Bedienung, Gutes Essen. Man kann sehr gut am Strand spazieren gehen. Man kann ganz schell mit einer Fährüberfahrt in die Stadt.Kleines Manko, wenn es regnet sinddie Aufenhaltsbereiche zu klein und als Nichtraucher bekommt mann dann den ganzen Rauch der Gäste ab.

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  Date of stay : October 2018
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  steffnid2023 wrote a review Oct 2023

  Kandy, Sri Lanka . 0 contributions

  

  Centara Ceysand

  Overall very good a place where to have an excitement stay… Thank you very much all the staff for helping us to make it memorable… comfortable rooms yummy foods and greeny environment,highly recommend to all who love traveling….

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  Date of stay : September 2023
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  david b wrote a review Aug 2023

  Hesingue, France . 0 contributions

  

  Verw nice Hotel and excellent service

  We stayed at this Hotel for the 8th time over the last 5 years and it is always a pleasure to be there. A big and special thank you for the pool service, pool bar and SPA. Their dedication and commitent are excellent.

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  Date of stay : August 2023
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  241gauravk wrote a review Aug 2023

  . 0 contributions

  

  Amazing Property & Staff

  An Amazing Property - The transfer done by a boat, while a fabulous view across & water sports happening right there. The back of the property opening to the beach. A faboulous sunset view, the soft sand and the waves makes the experience memorable. Courteous Staff - From the front desk to the staff @ restaurant, room - service, house keeping. They were all very co-operative and helpful. Special mention about Amalka @ front desk who catered to our needs very well with a smile. Thank You once again

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  Date of stay : August 2023
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  asangika p wrote a review Aug 2023

  . 0 contributions

  

  Best location

  best location between sea and river, good experience with boat riding entrance, nice pool, tasty food and kind staff, well managed hotel with green go concept and lovely room experience, best experience with baby pool

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  Date of stay : August 2023
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  rupertathaide wrote a review Aug 2023

  United Arab Emirates . 0 contributions

  

  Visit to Centara Ceysands Resort

  This is an absolutely lovely destination to kick back and relax. Everything from the lake leading up to the hotel, to the beach and pool facilities provided by the resort, is exactly as expected. The temperature-controlled pool is perfect for kids, with a depth of around 4ft. The beach is also clean and easily accessible. Although there are many planned activities, I do believe the staff could do a better job of encouraging guests to partake. While the food quality is good, it may be beneficial to cater to different nationalities based on the guests' preferences. All in all, the hotel is fantastic and definitely worth a stay.

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  Date of stay : August 2023
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  designrohit7 wrote a review Aug 2023

  . 0 contributions

  

  Amazing Hospitality

  I loved my 2 night stay at the Centara in Bentota. Beautiful property and perfect location. Warm and courteous staff, made my stay a truly memorable one by accommodating my preferences and requests, especially the F&B manager and chefs. P.S. I really enjoyed the water activities.

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  Date of stay : August 2023
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  annikap670 wrote a review Aug 2023

  . 0 contributions

  

  Department Trip to Centara

  We had a super time at Centara Ceysands. The entire experience was superb starting from the point of booking the rooms to check out . Being an allergy prone person I had to inform them prior and they ensured that all my meals were sorted out and information had been given to all the restaurants.. The team had an awesome time specially with the activities which were available (Boat Rides, Jet Ski, Pool, Beach , Garden Area for team activities.) Sanjeewa ensured all our requirements were met and constantly kept checking with us if everything was under control. Would definitely recommend this place for a team / family outing.

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  Date of stay : August 2023
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  suneth2023 wrote a review Aug 2023

  Colombo, Sri Lanka . 0 contributions

  

  Suneth & Jackie

  We were taken good care by Ruwan and his team from the time of arrival to departure. The staff is well trained and courteous and friendly. It was my birthday and the staff surprised us with a cake and drinks on the house. Definitely a place to explore.

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  Date of stay : August 2023
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  Nelly F wrote a review Aug 2023

  Lille, France . 0 contributions

  

  Très bel hôtel

  Very good welcome, clean and very good bedding The staff is very friendly Above all Praneeth. great family time Very easy access to the sea Calm and relaxing the staff is very caring Very nice pool bar

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  Date of stay : July 2023
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  shiharakodikara2008 wrote a review Jul 2023

  Sri Jayawardenepura, Sri Lanka . 0 contributions

  

  "Super nice hotel! Great hotel. Everything good and friendly service. And thanks to the Centara team for surprising my h

  "Super nice hotel! Great hotel. Everything good and friendly service. And thanks to the Centara team for surprising my husband on his birthday on our vacation. Me and my husband will definitely choose it again.

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  Date of stay : July 2023
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  geethrashmi93 wrote a review Jul 2023

  . 0 contributions

  

  about the hotel

  2023.07.08 morning(at 7.00am) i called to book a double room for 23.07.08 night. but the person who answered my call told me that the all the rooms are booked. after that i searched for online booking.then i saw some rooms are vacant. after that again i called around 8.00am to the hotel. then they told me there are 2 rooms available. i booked one room. this is the bad experience i felt from them. But their cleanliness, customer service after i arrived the hotel, foods,rooms were perfect. Thank you for the friendly support you gave for us.

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  Date of stay : July 2023
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  gamithimanka wrote a review Jul 2023

  Mawanella, Sri Lanka . 0 contributions

  

  Great location, safe, quality food!

  Excellent property and very convenient to stay. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic surrounding. The staff was the nicest staff I have ever encountered at a hotel. They were always friendly and asked how our stay was going every time we walked in the door. They also were able to recommend places to get any type of meal that we needed as well. The bed was extremely comfortable. The room was spacious and clean with everything what we need for a coffee, tea or hot bath.

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  Date of stay : June 2023
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  snpeiris wrote a review Jun 2023

  Seeduwa, Sri Lanka . 0 contributions

  

  Nice experience

  Nice stay at the hotel. Food was delicious and had many varieties. Friendly and supporting staff. Cleanliness of the hotel was up to the standard. Can experience nice river rides and water sports. Overall Good experience.

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  Date of stay : June 2023
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  HashanTrikawala wrote a review Jun 2023

  Colombo, Sri Lanka . 0 contributions

  

  One of the best experiences I have had in the recent past

  The staff was very decent, Polite and friendly. The food was awesome. I loved the stay. The pool area is also very nice. Loved the bar located beside the pool. The hotel is managed really well by the management.

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  Date of stay : June 2023