Guest Experiences

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  maryline66 wrote a review Sep 2018

  . 1 contributions

  

  excellent séjour au Centara Ceysands Resort

  Nous avons séjourné une semaine en famille dans cet hôtel du 20 au 27 aout. Nous y avons trouvé un personnel très avenant, dévoué et souriant. Le personnel du restaurant et de la piscine toujours prêt à vous satisfaire. L'hôtel est très convenable. Le buffet du restaurant est copieux mais pour nous qui n'aimons pas la cuisine trop épicée cela restreignait la variété. Nous n'avons pas pu trop profiter des baignades en mer car elle était agitée en cette saison mais la très grande plage permet de belles promenades. Pour les visites nous avons loué sur le bord de plage les services du guide Lahal qui nous a accompagné tout au long de notre séjour. Personne très professionnelle et gentille que nous recommandons fortement. Il saura vous proposer des sorties ou s'adapter à votre demande. Nous gardons un très bon souvenir de ces vacances au Sri Lanka.

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  Date of stay : August 2018
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  couzialbert wrote a review Mar 2018

  . 0 contributions

  

  Séjour famille Couzi

  Très bon séjour dans votre hôtel . Très bon accueil personnel souriant et très sympathique. Merci à deshan.On garde un très bon souvenir de notre séjour à centara Bonne continuation à 'l ensemble de l équipe On pensera souvent à vous depuis la France. Brigitte et Pierre Couzi

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  Date of stay : March 2018
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  Shahid46 wrote a review Aug 2021

  . 0 contributions

  

  Very Good

  Food was good ,,, Cafe Bem members Mr Rasika & Mr Ihsan and at front office Mr Darshana & Ms Nelka were cooperative and supportive. Wifi was very good across the property. Over all my stay at Centara was very good and memorable during this pandemic period.

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  Date of stay : August 2021
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  christathesing wrote a review Apr 2021

  . 0 contributions

  

  Comfortable holiday

  We had a very nice and comfortable Holiday . The Service and the Food was very Good. The Beach is very clean. The pool is wonderful. On the Otter side you Van do boattrips on the river. There is a boathouse and you Van book Dome interesting Trips . Mandy thanks to everybody, especially to Mr Ruwan

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  Date of stay : March 2021
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  Reinhard K wrote a review Apr 2021

  . 0 contributions

  

  All-Inclusive holiday

  Our stay in Centara Ceysand was really nice. Food was very good, also the service in the restaurant and bar. Our roomboys did a very good job. Only some people in the reception where really incompetent...

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  Date of stay : March 2021
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  oxannamakarenko wrote a review Mar 2021

  Almaty, Kazakhstan . 0 contributions

  

  great experience

  stay at centara was great in many ways: huge variety of food at buffet, relatively big & green territory of the hotel with restaurants, bars, spa and gym, not too many people on the beach and pool. Everything is clean. Management was caring and responsive to our requests. Staff is polite, friendly, and respectful. Arrival process was a bit frustrating as there were too many people for checking in and it took us a couple of hours to finally get to a room. Covid definitely makes it more complicated now with all of the safety processes. Anyway, we forgot about all of the complications once we stepped in the hotel :)

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  Date of stay : February 2021
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  skiteri2020 wrote a review Mar 2021

  Bucha, Ukraine . 0 contributions

  

  Nice hotel

  Very nice hotel, excellent food and drinks, lovely personal. Big rooms, great ocean and river, always clean numbers and territory. They give food "take away" to the airport. Nice wi-fi all over the hotel

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  Date of stay : February 2021
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  OlegPetrovskyi wrote a review Feb 2021

  Dnipro, Ukraine . 0 contributions

  

  Best vacation in the time of covid-pandemic

  Great location, food, personnel, beach, fitness, pool bar, seafood barbecue, reception, even in this period of quarantine. Highly recommended! We will definitely come back again to see those amazing sunsets!

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  Date of stay : February 2021
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  borishkevichs wrote a review Feb 2021

  Kyiv (Kiev), Ukraine . 1 contributions

  

  Excellent

  Excellent experience .Perfect stay.Great service.we really enjoyed.very safe covid wice.Restaurants are clean and food was great.we definately will be back. Thanks also to our guide Suraj.In this pandemic time its perfect place

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  Date of stay : January 2021
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  pereracollins wrote a review Dec 2020

  Negombo, Sri Lanka . 1 contributions

  

  Excellent Stay!

  All were excellent! The coat ride and Tube ride were also perfect! Rooms were clean. It's not a boring stay at all. The water activities bring us a great excitement in our stay at Centara Ceysands Bentota.

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  Date of stay : December 2020
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  Dulanz J wrote a review Dec 2020

  Colombo, Sri Lanka . 1 contributions

  

  A wonderful stay

  The pool was amazing. Food was great. Would come again. The boat ride arrival was also nice. Nice location. We made a last minute booking and still got a wonderful room on the top floor. Really need better soundproofing though. We could here outside sounds even after midnight.

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  Date of stay : December 2020
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  sachithjayasanka wrote a review Nov 2020

  Colombo, Sri Lanka . 0 contributions

  

  A True Sample Of Excellent Hospitality!

  This has to be the best stay for me in Sri Lanka. Starting from the location, which is within the city it self everything was perfect. Although the country was coming to terms with the COVID-19 second wave, hotel staff made every possible effort to make our stay enjoyable and safe (most impotently). Rooms had ample space and the food was amazing (since there were not many guests, our meals were arranged thru restaurant). And the garden that they maintain is extraordinary. The amount of commitment they put into maintaining that is a clear indication of their dedication. If anyone is interested in going to down south for a vacation, this hotel is the place

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  Date of stay : November 2020
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  jaajayasinghe wrote a review Aug 2020

  . 0 contributions

  

  Anuradha

  hotel, garden rooms are very clean, specially restaurant is very clean and has indoor and out door areas with very good view. food choices were not as expected according star category which the say.only one or two Action stations at the main restaurant. sometimes may be because of corona pandemic situation. arrival to the hotel and departure is very special with the boat ride. pool is very good and large. beach is very near by. water sport is there in the river. overall very good hotel experience with saterday night DJ music and dance.

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  Date of stay : August 2020
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  jehanwije wrote a review Aug 2020

  . 0 contributions

  

  Great Location & Service!

  Great place to relax with your family or loved on! Centara is a must visit resort for anyone planning a stay cation in bentota area! Great value for money! The hotel facilities are very good and the room facilities are great.

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  Date of stay : August 2020
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  Kavinga G wrote a review Jul 2020

  Colombo, Sri Lanka . 1 contributions

  

  Comfortable stay and Centara

  It's 1 hour drive from Colombo to reach this resort. Centara Ceysands located between Bentota River on one side and the Indian Ocean on the other, ensuring dreamy views from most areas of the resort, we got a room from their 3000 room series which is Bentota river facing also ocean facing rooms are there in same room series. However I prefer river facing rooms given ocean facing rooms may not have clear view towards to beach. Rooms are big enough for the family had 2 separate double beds which was comfortably sufficient for us including my 3 and 0.5 years old kids. Includes all basic amenities and nice river facing balcony with superb view for relaxation. Beds are cozy and bathrooms are spotlessly clean. Cafe Bem is their main restaurant which serves main meals. We were there on Saturday night, however dinner buffet was not up to expectation. However breakfast was better with more options. To comply with COVID-19 health and safety regulations they allow guests on 45mins - 1 hr slots in restaurant for each meal. Social distancing and face masks are mandatory and staff are inline with this compliance. Staff is friendly and proactive. We requested food prepared for my 6 months old toddler, without single question they attend and provided as requested. They have large swimming pool with big baby pool and some water activities are hosted by hotel for reasonable price. Check-in, Check-out was smooth and staff will guide you sufficiently to make it quick. Highly recommended hotel if you visit bentota and this is indeed value for the money.

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  Date of stay : July 2020